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An Interactive 5-Day Training Course

Negotiation and Conflict Management in Organisations

Developing a Critical Skill Capacity, Cornerstone of High Performance

Classroom Dates
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17 - 21 Feb 2025
Dubai
$7,500
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26 - 30 May 2025
London
$7,500
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14 - 18 Jul 2025
London
$7,500
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04 - 08 Aug 2025
Dubai
$7,500
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15 - 19 Sep 2025
New York
$7,500
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22 - 26 Sep 2025
Vienna
$7,500
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29 Sep - 03 Oct 2025
Dubai
$7,500
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13 - 17 Oct 2025
Barcelona
$7,500
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10 - 14 Nov 2025
Prague
$7,500
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01 - 05 Dec 2025
Dubai
$7,500
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01 - 05 Dec 2025
Abu Dhabi
$7,500
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08 - 12 Dec 2025
London
$7,500
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23 - 27 Mar 2026
Dubai
$7,500
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Online Dates
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05 - 09 May 2025
Online
$3,950
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04 - 08 Aug 2025
Online
$3,950
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Register
10 - 14 Nov 2025
Online
$3,950
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One key differentiator of highly effective individuals is their ability to think, plan, and act strategically during negotiations and when managing conflict. Strategic management and leadership best practices consistently emphasize that excellent negotiation and conflict management skills are essential for both personal and organizational success.

This hands-on Energy training course on Negotiation & Conflict Management in Organizations offers a comprehensive strategic analysis of negotiation, while also providing practical, effective strategies and tactics for managing conflict and negotiating successfully. Delegates will leave with a deeper understanding of their negotiation style and improved abilities to handle conflict and negotiations effectively in various contexts.

These skills not only result in better deals and agreements but also enhance team management, foster more constructive interactions with clients, customers, and colleagues, and improve outcomes in difficult or high-stakes negotiations.

In this Negotiation and Conflict Management in Organisations training course, you will:

  • Gain insights into your own natural negotiation and conflict management style
  • Develop a thorough understanding of the negotiation and conflict management processes
  • Learn how to create an effective negotiation strategy for diverse situations
  • Acquire practical negotiation strategies and tactics to apply in various contexts
  • Improve your ability to manage difficult individuals and enhance the value of the negotiation and conflict management processes
  • Build on your current experience and skills to become a more effective negotiator and conflict manager

The goal of this Negotiation and Conflict Management in Organisations training course is to strengthen and refine your practical abilities, enabling you to:

  • Adapt your negotiation and conflict management techniques by leveraging your personal strengths and addressing your weaknesses
  • Gain a deeper understanding of the key elements of the negotiation process, allowing you to manage it more effectively
  • Boost your confidence in dealing with challenging negotiators, leading to collaborative, value-driven outcomes
  • Broaden your repertoire of negotiating strategies and tactics, enhancing your ability to apply them proficiently
  • Prepare thoroughly for each negotiation with a streamlined and strategic preparation framework
  • Mediate your own disputes and negotiations, becoming a more skilled and effective negotiator and conflict manager

This Energy training course on Negotiation and Conflict Management in Organisations is designed to be highly interactive, using a mix of case studies, role-play exercises, self-assessment questionnaires, presentations and group discussion workshops. It presents an opportunity for you to practice the skills taught using a variety of hands-on negotiation exercises that stress participation and that reinforce and build on the comprehensive course materials. This training methodology allows you to significantly improve your negotiation and conflict management skills and to have all your questions answered by the highly experienced negotiation specialist who leads the training course.

  • Strengthen the organization’s ability to handle negotiations and disputes in a cooperative and productive way
  • Achieve greater progress in meeting core organizational goals through more effective and positive interactions with stakeholders
  • Improve management and leadership capabilities by enhancing the ability to influence others and foster a collaborative, problem-solving atmosphere
  • Increase the capacity to influence decisions and achieve outcomes that align with or surpass organizational objectives
  • Build the confidence needed to navigate challenging situations, safeguarding important organizational relationships while maximizing negotiation results

By the end of this Negotiation and Conflict Management in Organisations training course, you will have developed greater confidence and improved negotiation skills, enabling you to handle conflict more effectively and constructively.

  • Gain insights into what sets highly skilled negotiators apart and apply this knowledge to improve your own approach
  • Learn to recognize and build on your personal strengths while addressing and managing weaknesses in negotiation
  • Acquire the ability to maintain better control over the negotiation process
  • Boost your confidence to engage successfully in any negotiation or conflict situation
  • Develop the capability to handle difficult individuals in various contexts with confidence
  • Enhance key leadership, management, and personal skills that will positively influence your overall professional performance

This Energy Management & Leadership training course on Negotiation and Conflict Management in Organisations will help both experience negotiators build on and develop their existing skills, as well as those less experienced who aim to progress in the future to more challenging roles.

This Negotiation and Conflict Management in Organisations training course will highly benefit:

  • Ambitious Professionals
  • Management Teams
  • Team Members
  • Administrators and anyone who wish to enhance their negotiation skills and make negotiation a more rewarding and effective part of their job

Day One: Breaking Down the Negotiation Process

  • The Fundamental Requirements of Negotiation
  • Power Dispersal and the Development of Negotiation Theory
  • Causes of Organisational Conflict
  • Conflict Escalation and Steps to Prevent It
  • Managing Conflict – The Five Primary Strategies
  • The Dichotomy of Negotiation – Competing and Cooperating
  • Gaining Personal Insight - Negotiation Style Assessment
  • Negotiation as a Mixed Motive Process

Day Two: Implementing Practical Negotiation Strategies

  • Effective Practical Negotiation Strategies
  • Competitive Value Claiming Negotiation Strategies – Cutting the Pie
  • BATNA, Reserve Point, Target Point
  • Opening Offers, Anchors, Concessions
  • Cooperative Value Creating Negotiation Strategies – Baking a Bigger Pie
  • Identify Interests, Information, Diagnostic Questions & Unbundling Issues
  • Package Deals, Multiple Offers and Post-settlement Settlements
  • Categorising Negotiation Outcomes

Day Three: Preparation Templates, Sources of Power & Key Mediation Techniques

  • Preparation Template - Planning to Negotiate
  • Internal & External Preparation, Synthesis and Situation Assessment
  • Identifying and Leveraging Negotiating Power
  • Mediation in Context – Negotiation, Mediation, Arbitration and Litigation
  • Mediation as a Facilitated Negotiation
  • Practical Mediation Techniques to Resolve Disputes
  • Dealing with Confrontational Negotiators

Day Four: Communicating to Maximise Negotiation Effectiveness

  • Communication Style – Packaging Information for Maximum Influence
  • Active Listening Skills in Negotiation
  • Communicating through Body Language
  • Interpreting Body Language and Nonverbal Behaviour
  • Communicating within Negotiation Teams
  • Improving Negotiation Team Performance
  • Ethics and Negotiation

Day Five: International and Cross Cultural Complexities

  • What is culture and how does it affect negotiating norms?
  • Hofstede’s Cultural Dimensions
  • Advice for Cross Cultural Negotiations
  • Unique Features of International Agreements
  • Building a Deal – What to Remember?
  • Applying Learning to a Range of Organisational Situations
  • Summary – Building a Better Negotiating Organisation

Negotiation and Conflict Management in Organisations Training Course FAQ's

WHY ENERGY TRAINING CENTRE?

Industry Leading Expertise
Flexible Learning Options
Trusted & Approved
Best Prices

Our industry leading training courses cover the entire energy ecosystem, from conventional energy, to renewables. Regardless of where you are in the renewable sector, from start-up to NOC – our goal is to provide our clients with future-proof professional training and development to help you lead in navigate the energy transition. We are supporting clients within the conventional energy industry, such as those in oil gas adopt and implement effective strategies and systems to reduce their carbon footprint and emissions. We also deliver training and run bespoke programs for clients who may be making a larger scale transition into the renewable energy market. For those organisations who are growing or are fully established in the renewable energy space we offer professional development training to further their knowledge and skills, and ensure they are up-to-date with industry standards and regulations.

Get all your questions answered here!

If you need more help in answering your questions, feel free to contact us!

Contact us to know more

While we do not provide job placement services after the training course, we are confident that our programme equips you with the necessary tools and knowledge to enhance your career prospects and promote career growth. Our training course are designed to empower you with valuable skills and expertise to excel in your chosen field.

Yes, here are the following options we can offer to assist you:

  • Corporate Discount – We can extend our corporate discount to participants staying at the same hotel, if we have any. Please enquire about the availability of this discount when you register for the training course.
  • Nearby Hotel Suggestions – If you prefer other accommodations, we can provide a list of nearby hotels to suit your needs and budget.

Feel free to go through hotel booking platforms on the internet to find the most cost-effective for you.

Yes, we provide assistance by issuing a Letter of Invitation stating that you are confirmed to attend our training.

We offer multiple international training venues, which can be accessed via the following link: https://energytraining.ae/training-locations
 
Our training courses are conducted at partnered hotels located within the specified training areas. Please note that venue assignments may vary based on availability. For the most current information, do not hesitate to contact us at [email protected].

We value transparency and are happy to provide our instructor’s profiles upon request. If you would like to learn more about our instructor’s’ qualifications, expertise, and experiences, please email us at [email protected].

Yes, we do. We provide tailored training courses designed to meet the specific requirement of larger group of individuals. These customized training courses can be conducted both classroom and online formats, allowing you the flexibility to choose you preferred dates and duration.

Please contact us at [email protected] to discuss your group’s training needs, and we’ll work with you to create a personalized training course that aligns with your objectives.

We offer two main training formats to cater to different preferences and needs: 

  • Classroom Training Delivery – Our traditional classroom-based training courses provide a face-to-face learning experience with subject matter experts. You’ll benefit form in-person interactions, hands-on exercises, and a structured classroom environment.
  • Online Training Delivery – We also offer convenient live/online training courses that you can access from anywhere with a stable internet connection. These courses provided flexibility and allow you to learn anywhere, making them suitable for busy schedules or remote learning.
Upon successful completion of the training course, you will receive The Energy Training Centre Certificate of Completion with corresponding learning hours.

Certainly, we do provide corporate rates tailored for organizations seeking to enrol multiple employees in our training programs. To facilitate this, we encourage you to make a formal request via email addressed to [email protected]. We’ll be delighted to discuss and offer a suitable arrangement for your corporate needs.

Yes, special discounts are available upon request if you have more than one registrant for a course. For further information please email us at [email protected]

Classroom
  • Tuition fee for a 5-day training course
  • Provision of a world-class subject matter expert to deliver this training
  • Meeting at a hotel venue corresponding to your chosen session
  • Welcome food and drinks, AM / PM snack, and Lunch
  • Digital course materials (e-Tablet)
  • Course completion certificates
  • Designing and administration of Pre-& Post Course Assessments
  • Preparation of participant’s Performance and Appraisal Report, if required
  • Issuance of Letter of Invitation for delegates needed visa processing, if required
Online
  • Tuition fee for a 5-day online training course
  • Provision of a world-class subject matter expert to deliver this training through live/virtual delivery
  • An electronic copy of the training manual and relevant hand-outs
  • Issuance of The Energy Training Centre e-Certificate of Completion
  • Administration of Pre-& Post Workshop Assessments
  • Link access of online platform acceptable to both parties

We offer two convenient payment options:

  • Bank Transfer – You can make payment via bank transfer. Once your registration is confirmed, you will receive an invoice with the banking details for the transfer. We would require you to supply a swift copy for us to confirm receipt of funds.
  • Payment Link – Alternatively, we provide a secure payment link that you can use to complete your payment after your registration has been confirmed.

Yes, we do allow registration transfers in the event that you are unable to attend the training course. To initiate a transfer, please send us an official email requesting the change. We’ll guide you through the transfer process and ensure a smooth transition of your registration to another eligible participant.

Upon receiving your registration details, either via email at [email protected] or through our online registration form, we will send you the following by email within 24-48 hours of registration.

  • Joining Instructions
  • Invoice/receipt (where appropriate)

 

There are two convenient options to register for a training course:

  • Online Registration Form – Register for your desired training course by completing the online registration form available on our website. Simple click on the registration button or select your preferred dates and provide the requested information.
  • Email Registration – You can email us your intention to register at [email protected]. Our team will guide you through the registration process and provide assistance you may need.

Our training course sessions are scheduled and posted on our website for your convenience. However, we understand that there may be specific requirement for your group. If you have a preferred venue and specific training dates in mind, please feel free to propose them to us by clicking on the button “Propose you preferred location & date” of your preferred training course.

Our course timings slightly vary between the cities we offer our training courses. Please let us know of your preferred course and session (dates/venue) through email at [email protected]. Alternatively, you may call/WhatsApp us at +971 50 746 0956.

We understand that time zones may be different between our Senior Consultants and our delegates. Our standard online course timings (11:00 AM to 4:00 PM, GMT+4 – Dubai, UAE) may be adjusted upon confirming the programme. Our team shall communicate between the confirmed registered delegates and suggest a suitable course timing for all.

Our standard course duration for our classroom programmes is 6 hours per day while our online session is 5 hours per day.

Our training programmes are designed to be concise yet comprehensive, focusing on professional development. The duration varies based on the specific course content and objectives – we normally offer programmes between 5 – 10 days. However, our emphasis lies in delivering interactive and engaging sessions that prioritize depth of learning within a condensed timeframe. This approach ensures participants acquire substantial knowledge and skills efficiently.

We have been assessed by TUV Rheinland Middle East FZE and comply with Quality Management System standards – ISO 9001:2015 and ISO 29993:2017, ensuring a commitment to quality and excellence in our operations and services.

Our training courses span across diverse industries, encompassing sectors such as but not limited to:

  • Power & Utilities
  • Oil & Gas
  • Financial Institutions
  • Government and Regulatory bodies
  • Manufacturing & Production Industry

Our commitment lies in continuously refining and expanding our training course offerings to align with evolving industry landscapes. We encourage individuals to explore our website or engage with our dedicated support team for the latest information on available courses, ensuring access to the most pertinent and current educational resources.

Yes, The Energy Training Centre is certified and recognized by several prominent industry standards. Specifically, it holds certifications from ILM, Continuing Professional Development (CPD), and the Project Management Institute (PMI).

  • ILM (ID# 002398B) – This certification indicates that our training programmes meet high standards for leadership and management development, ensuring that they are designed to enhance participants’ skills in these critical areas.

  • Continuing Professional Development (CPD) – Our recognition by CPD reflects our commitment to providing educational opportunities that support ongoing professional growth and skill enhancement. This accreditation ensures that our training courses are relevant and effective for professionals seeking to advance their careers.

  • Project Management Institute (PMI) – Being recognized by PMI signifies that our training programmes align with industry best practices in project management. This certification assures participants that our offerings are in line with the standards required for effective project management and are valuable for those pursuing or maintaining PMI credentials.

These certifications underscore our dedication to providing high-quality, industry-relevant training that fosters professional growth and meets established standards. Additionally, we are actively pursuing further certifications and affiliations to enhance our offerings and ensure we remain at the forefront of industry best practices.

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