Search

Terms & Conditions

  • Fees – Each fee is inclusive of Documentation, Lunch and refreshments served during the entire seminar.
  • Mode of Payment – The delegate has the option to pay the course fee directly or request to send an invoice to his/her company/sponsor. Credit card and cheque payments are both acceptable.
  • Cancellation / Substitution – Request for seminar cancellation must be made in writing & received three (3) weeks prior to the seminar date.  A US$ 250.00 processing fee will be charged per delegate for each cancellation. Thereafter, we regret that we are unable to refund any fees due, although in such cases we would be happy to welcome a colleague who would substitute for you.
  • Refund Policy Disclaimer – All course bookings made through Energy Training Centre are non-refundable. By registering for a course, you acknowledge and accept that fees are payable in full and are not subject to refund under any circumstances, including but not limited to participant dissatisfaction, changes in personal or professional circumstances, or partial attendance. Energy Training Centre reserves the right to make reasonable adjustments to course content, trainers, or schedules where necessary, without entitling delegates to a refund. Full details of each course – including objectives, target audience, and content – are clearly outlined prior to enrolment, and it is the responsibility of the delegate to ensure suitability before booking.
  • Hotel Accommodation – is not included in the course fee. A reduced corporate rate and a limited number of rooms may be available for attendees wishing to stay at the hotel venue. Requests for hotel reservations should be made at least three (3) weeks prior to the commencement of the programme. All hotel accommodation is strictly subject to availability and terms and conditions imposed by the hotel will apply.
  • Attendance Certificate – a certificate of attendance will only be awarded to those delegates who successfully completed/attended the entire programme including the awarding of applicable Continuing Professional Education Units/Hours.
  • Force Majeure – any circumstances beyond the control of the Company may necessitate postponement, change of seminar venue or substitution of assigned Instructor. The Company reserves the right to exercise this clause and implement such amendments.
  • Fair Access / Equal Opportunities – In the provision of its services as a world-class Training Provider, the Company is committed to provide fair access / equal opportunities throughout the delivery of its courses and assessment leading to the completion of training programmes, or 3rd party qualifications/certifications.
Search