This Problem Solving & Decision Making Skills for Engineers and Technical Professionals training course will focus on the best practice methods in describing, analysing and solving any problem, incident, issue or complaint from a daily practice – technical or non-technical. This training course will also help the delegates provide recommendations or make decisions, with the highest quality and maximum acceptance. It will help you guarantee flawless execution of actions, regardless if it is a single activity or a complex project.
The world around us is getting more and more complex than ever and so does our daily engineering & maintenance work. Every day we are confronted with a wide variety of problems and decisions that require a rational response. Skills for complex problem solving, decision making and risk analysis are therefore key to remain successful.
Applying a structured approach to problem solving and decision making enables you to choose and implement the best solutions for your problems and improve the quality of your decision making process that will mitigate your risks and save time and money significantly.
This Energy Training Centre training course will highlight:
- The increasing relevance of problem solving and decision making methods in general as well as in asset management
- Classic issues and pitfalls in problem solving and decision making
- A generic approach for every issue to solve and decision to make
- Rational and creative methods to support this approach: Event Mapping, Problem Analysis, Human Factor Analysis, Decision Analysis and Risk Analysis
- Effective application and implementation of these methods in daily practice
This Problem Solving and Decision Making skills for Engineers and Technical Professionals training course presents a structured and transparent approach with methods to help you to describe, analyse, solve and prevent problems effectively and to make the best decisions with maximum acceptance.
By the end of this training course, participants will be able to:
- Understand the increasing necessity of using sound methods for problem solving and decision making
- Involve the right people in the right way in any analysis
- Solve and prevent issues and problems more rapidly and effectively
- Make better decisions and recommendations
- Communicate and present analysis, solutions and recommendations with maximum understanding and acceptance
- Apply and implement the methods learned in daily practice immediately after the training
Participants to this Problem Solving & Decision Making Skills for Engineers and Technical Professionals training course will receive a thorough training on the subjects covered by the seminar outline, with a combination of theory, practical examples, many exercises and application on issues from their own work environment. Besides a comprehensive training manual, participants will receive additional materials like process cards, work sheets, case descriptions, sample solutions, etc.
By attending this Problem Solving & Decision Making Skills for Engineers and Technical Professionals training course, your organization will get sustainable results:
- Issues and problems will be analysed to the full extend and presented in a holistic, visual and therefore easy to understand way
- Complex problems will be solved more rapidly and more effectively, preventing recurrence and providing tangible contribution to business performance
- Business decisions will be better, with maximum acceptance of all stakeholders
- Projects or other plans will be implemented with a minimum of problems and risks
- The structured approach for solving problems, making decision and managing risks will enhance communication and collaboration between all people involved
- The methods presented, enables the organisation to significantly improve any existing continuous improvement approach
By attending this Problem Solving & Decision Making Skills for Engineers and Technical Professionals training course, the participants will:
- Understand the increasing importance of problem solving and decision making skills
- Learn about their own pitfalls while solving problems and making decisions
- Be skilled to describe, analyse, solve and prevent any issue or problem in daily practice
- Be skilled to make better decisions and provide better recommendations
- Be skilled to assess any plan or activity and make it more robust
- Gain many ideas about the way the problem solving and decision making methods could be used and best implemented in practice
- Significantly improve their personal effectiveness and boost their future career opportunities
You work at tactical or management level and want to increase your effectiveness in problem solving and decision making. You are therefore looking for a structured and easy to apply approach to any issue.
This Problem Solving & Decision Making Skills for Engineers and Technical Professionals training course is suitable to a wide range of professionals but will greatly benefit:
- All professionals involved in problem solving and decision making within maintenance, engineering, technology and production
- Anyone who wishes to update themselves on problem solving and decision making, judge the suitability of these methods for their needs, and learn how to implement them for the benefit of their organizations
Day One: Introduction
- Introduction to the Program
- Introduction Problem Solving & Decision Making
- Introduction Generic approaches for Problem Solving and continuous Improvement eg. Deming circle, Kaizen, 8D, DEMAIC, RATIO
- Introduction of Problem Solving Methods eg. 5 Why, Ishikawa, Fault tree, Apollo, TRIZ, etc.
- Introduction RATIO-approach
- Introduction Case and Demo
Day Two: Reflect on Your Problem
- Theory RATIO-step: Reflect
- Introduction Case to Determine the Root Cause
- Theory Event Mapping
- Event Mapping Exercises
- Application of Event Mapping in Daily Practice
Day Three: Analyse Technical Problems
- Theory RATIO-step: Analyse
- Theory Problem Analysis: Describe the problem (IS / IS-NOT)
- Theory Problem Analysis: Determine possible causes (brainstorming, using characteristics and changes, using Ishikawa-diagram)
- Theory Problem Analysis: Determine true cause(s)
- Exercises in Problem Analysis
- Completion of Event Map with outcome of Problem Analysis
Day Four: Analyse Human or Organizational Problems – Determine Best Solutions
- Theory Human Factor Analysis
- Exercise Human Factor Analysis
- Theory RATIO-step: Target (alternative and best solutions)
- Theory Decision Analysis
- Exercise Decision Analysis
- Completion of Event Map with outcome of Human Factor Analysis and Decision Analysis
Day Five: Implement, Observe and Evaluate Results
- Theory RATIO-step: Implement
- Theory Risk Analysis
- Exercise Risk Analysis
- Theory and Demo Human Factor Analysis in Advance
- Theory RATIO-step: Observe and Evaluate
- Implementation of Problem Solving & Decision Making Methods in Daily Practice
- Evaluation and Closure of Training
We offer two main training formats to cater to different preferences and needs:
- Classroom Training Delivery – Our traditional classroom-based training courses provide a face-to-face learning experience with subject matter experts. You’ll benefit form in-person interactions, hands-on exercises, and a structured classroom environment.
- Online Training Delivery – We also offer convenient live/online training courses that you can access from anywhere with a stable internet connection. These courses provided flexibility and allow you to learn anywhere, making them suitable for busy schedules or remote learning.
The Energy Training Centre Certificate of Completion with corresponding learning hours who has successfully completed the training course.
Yes, we provide assistance by issuing a Letter of Invitation stating that you are confirmed to attend our training.
We value transparency and are happy to provide our instructor’s profiles upon request. If you would like to learn more about our instructor’s’ qualifications, expertise, and experiences, please email us at info@energytraining.ae.
Yes, we do. We provide tailored training courses designed to meet the specific requirement of larger group of individuals. These customized training courses can be conducted both classroom and online formats, allowing you the flexibility to choose you preferred dates and duration.
Please contact us at inhouse@energytraining.ae to discuss your group’s training needs, and we’ll work with you to create a personalized training course that aligns with your objectives.
We have multiple international training venues. You may find this through our website link: https://energytraining.ae/training-locations
Our training courses are held at our partnered hotels within the city included within our training
Yes, here are the following options we can offer to assist you:
- Corporate Discount – We can extend our corporate discount to participants staying at the same hotel, if we have any. Please enquire about the availability of this discount when you register for the training course.
- Nearby Hotel Suggestions – If you prefer other accommodations, we can provide a list of nearby hotels to suit your needs and budget.
Feel free to go through hotel booking platforms on the internet to find the most cost-effective for you.
No, we do not provide job placement services after the training course. However, we are confident that our training course equips you with the necessary tools and knowledge to enhance you career prospects and promote career growth. Our training course are designed to empower you with valuable skills and expertise to excel in your chosen field.
- Tuition fee for a 5-day training course
- Provision of a world-class subject matter expert to deliver this training
- Meeting at a hotel venue corresponding to your chosen session
- Welcome food and drinks, AM / PM snack, and Lunch
- Digital course materials (e-Tablet)
- Course completion certificates
- Designing and administration of Pre-& Post Course Assessments
- Preparation of participant’s Performance and Appraisal Report, if required
- Issuance of Letter of Invitation for delegates needed visa processing, if required
- Tuition fee for a 5-day online training course
- Provision of a world-class subject matter expert to deliver this training through live/virtual delivery
- An electronic copy of the training manual and relevant hand-outs
- Issuance of The Energy Training Centre e-Certificate of Completion
- Administration of Pre-& Post Workshop Assessments
- Link access of online platform acceptable to both parties
Certainly, we do provide corporate rates tailored for organizations seeking to enrol multiple employees in our training programs. To facilitate this, we encourage you to make a formal request via email addressed to info@energytraining.ae. We’ll be delighted to discuss and offer a suitable arrangement for your corporate needs.
Yes, special discounts are available upon request if you have more than one registrant for a course. For further information please email us at info@energytraining.ae
We offer two convenient payment options:
- Bank Transfer – You can make payment via bank transfer. Once your registration is confirmed, you will receive an invoice with the banking details for the transfer. We would require you to supply a swift copy for us to confirm receipt of funds.
- Payment Link – Alternatively, we provide a secure payment link that you can use to complete your payment after your registration has been confirmed.
Upon receipt of your registration details sent via email at reg@energytraining.ae, we will send you the following by e-mail within 24-48 hours of registration.
- Joining Instructions
- Invoice/receipt (where appropriate)
If you register online, you will receive an e-mail on the same day confirming your registration.
There are two convenient options to register for a training course:
- Online Registration Form – Register for your desired training course by completing the online registration form available on our website. Simple click on the registration button or select your preferred dates and provide the requested information.
- Email Registration – You can email us your intention to register at info@energytraining.ae. Our team will guide you through the registration process and provide assistance you may need.
Yes, we do allow registration transfers in the event that you are unable to attend the training course. To initiate a transfer, please send us an official email requesting the change. We’ll guide you through the transfer process and ensure a smooth transition of your registration to another eligible participant.
Our training course sessions are scheduled and posted on our website for your convenience. However, we understand that there may be specific requirement for your group. If you have a preferred venue and specific training dates in mind, please feel free to propose them to us by clicking on the button “Propose you preferred location & date” of your preferred training course.
Our course timings slightly vary between the cities we offer our training courses. Please let us know of your preferred course and session (dates/venue) through email at info@energytraining.ae. Alternatively, you may call/WhatsApp us at +971 50 746 0956.
We understand that time zones may be different between our Senior Consultants and our delegates. Our standard online course timings (11:00 AM to 4:00 PM, GMT+4 – Dubai, UAE) may be adjusted upon confirming the programme. Our team shall communicate between the confirmed registered delegates and suggested a suitable course timing for all.
Our standard course duration for our classroom programmes is 6 hours per day while our online session is 5 hours per day.
Our training programmes are designed to be concise yet comprehensive, focusing on professional development. The duration varies based on the specific course content and objectives – we normally offer programmes between 5 – 10 days. However, our emphasis lies in delivering interactive and engaging sessions that prioritize depth of learning within a condensed timeframe. This approach ensures participants acquire substantial knowledge and skills efficiently.
We have been assessed by TUV Rheinland Middle East FZE and comply with Quality Management System standards – ISO 9001:2015 and ISO 29993:2017, ensuring a commitment to quality and excellence in our operations and services.
Our training courses span across diverse industries, encompassing sectors such as but not limited to:
- Power & Utilities
- Oil & Gas
- Financial Institutions
- Government and Regulatory bodies
- Manufacturing & Production Industry
Our commitment lies in continuously refining and expanding our training course offerings to align with evolving industry landscapes. We encourage individuals to explore our website or engage with our dedicated support team for the latest information on available courses, ensuring access to the most pertinent and current educational resources.
Yes, Energy Training Centre is an ILM Recognised Provider (ID# 002398B), authorized to register learners and offer training courses recognized by ILM. Participants seeking ILM Recognised Certification would need to complete an assessment post the ILM Recognised courses. ILM is a renowned provider of leadership and management qualifications, part of the City and Guilds Group. Additionally, our company is a CPD Certified Training Company, ensuring our commitment to continuous professional development standards.
