This Revenue Protection online training course has been developed as a comprehensive and interactive course on reducing non-technical losses in the electricity and water metering businesses. Exploring the benefits of having robust processes to identify and sustain the reduction of non-technical losses through analysing data, physically identifying and making the metering secure, and training people to recover the financial losses.
Course attendees will receive a thorough grounding of why revenue protection is a useful financial solution to revenue leakage. Looking at best practices in locating energy theft in traditional meters and the security issues of those meters, and also understanding the difference smart metering will add to revenue protection, by utilising data and analysing enhanced security measures within the meter to determine if electricity / water is being stolen. To understand how regulation, legislation and license conditions can be a contributing factor to how revenue leakage can be reduced.
Case studies will support the theories to make the learnings very practical for application to the attendees’ own businesses and organisations. Many of the principles that are established in the course will be applicable to stakeholder / consumer engagement at large, and not just in the context of smart metering, therefore delegates might consider attending even if they are not already directly involved in smart metering.
At the end of this Best Practices in Revenue Protection online training course, you will learn to:
- Understand the issue of non-technical losses
- Learn how to analyse data
- Understand the danger of energy theft
- Learn investigation best practices
- Design robust processes within your business
- Develop and apply best practices
This online training course will utilize a variety of proven online learning techniques to ensure maximum understanding, comprehension, retention of the information presented. The training course is conducted Online via an Advanced Virtual Learning Platform in the comfort of any location of your choice.
This Energy Training Centre course will allow delegates to interact and gain shared experiences of others along with:
- Understand the cost of non-technical losses
- Understand safety issues
- Analyse data to identify issues
- Develop skills and knowledge to implement effective revenue protection processes
- Build strategic partnerships with key stakeholders
On successful completion of this online training course, delegates will be able to understand:
- An understanding of non-technical losses
- Implications of unsafe activities
- Analyse data and react on issues found
- Develop skills and knowledge to implement effective revenue protection processes
- Develop a sound understanding of regulation, legislation and license conditions
- Build strategic partnerships with key stakeholders
This Energy Training Centre Revenue Protection online training course is suitable to a wide range of industry professionals who are seeking to gain a strategic overview of the concepts and methodologies, alongside practical tips and advice for planning and developing a Revenue Protection solution, including:
- Smart Meter Project Managers
- Smart Meter Deployment
- Business Analysts
- Meter Asset Coordinators
- Operational Field Managers
- Electrical / Water Engineers / Water Supervisors
DAY ONE: INTRODUCTION TO NON-TECHNICAL LOSSES
- Understanding of Non-Technical Losses
- Definition of Energy Theft
- Revenue Protection in the UK / Worldwide
- Regulation / Legislation
- Supplier Licence Conditions
- Theft Risk Assessment Scheme (TRAS)
DAY TWO: TRADITIONAL & SMART METERING
- Traditional Meters & Security
- Methods of Tradition Metering Theft
- Smart Meters
- Smart Meter Installation Roll-out in Great Britain
- Worldwide Case Studies / Lessons Learnt
- Smart Meter Revenue Protection
- Meter Tamper Alerts
DAY THREE: BUILDING A REVENUE PROTECTION FUNCTION
- Benefits of Revenue Protection
- Setting up a Revenue Protection Team
- Back-office Processes
- Field Activity Processes
- Internal Department Interaction
DAY FOUR: REVENUE PROTECTION TRAINING
- Analysing Data
- Raising Reactive Visits
- Revenue Protection Officers
- Metering Knowledge
- Regulation, Legislation, Licence Conditions
- Customer Interaction
DAY FIVE: STRATEGIC PARTNERSHIPS
- Building Effective Partnerships
- Promoting Awareness
- UK Revenue Protection Association
- International Utility Revenue Protection Association
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Our collaboration with KC Academy aims to provide the best training services and benefits for our valued clients
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