Best Practices in Revenue Protection

An Interactive 5 - Day Training Course

Best Practices in Revenue Protection

Metering Billing & Loss Reduction

Classroom Dates
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26 - 30 Aug 2024
Dubai
$5,950
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Register
04 - 08 Nov 2024
London
$5,950
Register
Register
06 - 10 Jan 2025
Dubai
$5,950
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Online Dates
Register
26 - 30 Aug 2024
Online
$3,950
Register

This Best Practices in Revenue Protection training course has been developed as a comprehensive and interactive training course on reducing non-technical losses in the electricity and water metering businesses. Exploring the benefits of having robust processes to identify and sustain the reduction of non-technical losses through analysing data, physically identifying and making the metering secure, and training people to recover the financial losses.

Training course attendees will receive a thorough grounding of why revenue protection is a useful financial solution to revenue leakage. Looking at best practices in locating energy theft in traditional meters and the security issues of those meters, and also understanding the difference smart metering will add to revenue protection, by utilising data and analysing enhanced security measures within the meter to determine if electricity / water is being stolen. To understand how regulation, legislation and license conditions can be a contributing factor to how revenue leakage can be reduced.

Case studies will support the theories to make the learnings very practical for application to the attendees’ own businesses and organisations. Many of the principles that are established in the course will be applicable to stakeholder / consumer engagement at large, and not just in the context of smart metering, therefore delegates might consider attending even if they are not already directly involved in smart metering. 

At the end of this Best Practices in Revenue Protection training course, you will learn to:

  • Understand the issue of non-technical losses
  • Learn how to analyse data
  • Understand the danger of energy theft
  • Learn investigation best practices
  • Design robust processes within your business
  • Develop and apply best practices

In this Revenue Protection training course, goals of each participant are discussed to ensure their needs are fulfilled, as far as possible. Formal delivery, group work, short videos and case studies are used throughout the week. Questions are encouraged throughout, particularly at the daily wrap-up sessions. This provides opportunities for participants to discuss specific issues and, if possible, find appropriate solutions. General discussions are employed to highlight particular points and to illustrate particular conditions.

This Energy Training Centre training course will allow delegates to interact and gain shared experiences of others along with:

  • Understand the cost of non-technical losses
  • Understand safety issues
  • Analyse data to identify issues
  • Develop skills and knowledge to implement effective revenue protection processes
  • Build strategic partnerships with key stakeholders

On successful completion of this Best Practices in Revenue Protection training course, delegates will be able to understand:

  • An understanding of non-technical losses
  • Implications of unsafe activities
  • Analyse data and react on issues found
  • Develop skills and knowledge to implement effective revenue protection processes
  • Develop a sound understanding of regulation, legislation and license conditions
  • Build strategic partnerships with key stakeholders

This Best Practices in Revenue Protection training course is suitable to a wide range of industry professionals who are seeking to gain a strategic overview of the concepts and methodologies, alongside practical tips and advice for planning and developing a revenue protection solution, including:

  • Smart Meter Project Managers
  • Smart Meter Deployment
  • Business Analysts
  • Meter Asset Coordinators
  • Operational Field Managers
  • Electrical / Water Engineers / Water Supervisors

Day One: Introduction to Non-Technical Losses

  • Understanding of Non-Technical Losses
  • Definition of Energy Theft
  • Revenue Protection in the UK / Worldwide
  • Regulation / Legislation
  • Supplier Licence Conditions
  • Theft Risk Assessment Scheme (TRAS)

Day Two: Traditional & Smart Metering

  • Traditional Meters & Security
  • Methods of Tradition Metering Theft
  • Smart Meters
  • Smart Meter Installation Roll-out in Great Britain
  • Worldwide Case Studies / Lessons Learnt
  • Smart Meter Revenue Protection
  • Meter Tamper Alerts

Day Three: Building a Revenue Protection Function

  • Benefits of Revenue Protection
  • Setting up a Revenue Protection Team
  • Back-office Processes
  • Field Activity Processes
  • Internal Department Interaction

Day Four: Revenue Protection

  • Analysing Data
  • Raising Reactive Visits
  • Revenue Protection Officers
  • Metering Knowledge
  • Regulation, Legislation, Licence Conditions
  • Customer Interaction

Day Five: Strategic Partnerships

  • Building Effective Partnerships
  • Promoting Awareness
  • UK Revenue Protection Association
  • International Utility Revenue Protection Association

We offer two main training formats to cater to different preferences and needs: 

  • Classroom Training Delivery – Our traditional classroom-based training courses provide a face-to-face learning experience with subject matter experts. You’ll benefit form in-person interactions, hands-on exercises, and a structured classroom environment.
  • Online Training Delivery – We also offer convenient live/online training courses that you can access from anywhere with a stable internet connection. These courses provided flexibility and allow you to learn anywhere, making them suitable for busy schedules or remote learning.

Yes, we do. We provide tailored training courses designed to meet the specific requirement of larger group of individuals. These customized training courses can be conducted both classroom and online formats, allowing you the flexibility to choose you preferred dates and duration.

Please contact us at inhouse@energytraining.ae to discuss your group’s training needs, and we’ll work with you to create a personalized training course that aligns with your objectives.

We value transparency and are happy to provide our instructor’s profiles upon request. If you would like to learn more about our instructor’s’ qualifications, expertise, and experiences, please email us at info@energytraining.ae.

We have multiple international training venues. You may find this through our website link: https://energytraining.ae/training-locations 

Our training courses are held at our partnered hotels within the city included within our training

The Energy Training Centre Certificate of Completion with corresponding learning hours who has successfully completed the training course.

Yes, we provide assistance by issuing a Letter of Invitation stating that you are confirmed to attend our training.

Yes, here are the following options we can offer to assist you:

  • Corporate Discount – We can extend our corporate discount to participants staying at the same hotel, if we have any. Please enquire about the availability of this discount when you register for the training course.
  • Nearby Hotel Suggestions – If you prefer other accommodations, we can provide a list of nearby hotels to suit your needs and budget.

Feel free to go through hotel booking platforms on the internet to find the most cost-effective for you.

No, we do not provide job placement services after the training course. However, we are confident that our training course equips you with the necessary tools and knowledge to enhance you career prospects and promote career growth. Our training course are designed to empower you with valuable skills and expertise to excel in your chosen field.

Classroom
  • Tuition fee for a 5-day training course
  • Provision of a world-class subject matter expert to deliver this training
  • Meeting at a hotel venue corresponding to your chosen session
  • Welcome food and drinks, AM / PM snack, and Lunch
  • Digital course materials (e-Tablet)
  • Course completion certificates
  • Designing and administration of Pre-& Post Course Assessments
  • Preparation of participant’s Performance and Appraisal Report, if required
  • Issuance of Letter of Invitation for delegates needed visa processing, if required
Online
  • Tuition fee for a 5-day online training course
  • Provision of a world-class subject matter expert to deliver this training through live/virtual delivery
  • An electronic copy of the training manual and relevant hand-outs
  • Issuance of The Energy Training Centre e-Certificate of Completion
  • Administration of Pre-& Post Workshop Assessments
  • Link access of online platform acceptable to both parties

Certainly, we do provide corporate rates tailored for organizations seeking to enrol multiple employees in our training programs. To facilitate this, we encourage you to make a formal request via email addressed to info@energytraining.ae. We’ll be delighted to discuss and offer a suitable arrangement for your corporate needs.

Yes, special discounts are available upon request if you have more than one registrant for a course. For further information please email us at info@energytraining.ae

We offer two convenient payment options:

  • Bank Transfer – You can make payment via bank transfer. Once your registration is confirmed, you will receive an invoice with the banking details for the transfer. We would require you to supply a swift copy for us to confirm receipt of funds.
  • Payment Link – Alternatively, we provide a secure payment link that you can use to complete your payment after your registration has been confirmed.

Upon receipt of your registration details sent via email at reg@energytraining.ae, we will send you the following by e-mail within 24-48 hours of registration.

  • Joining Instructions
  • Invoice/receipt (where appropriate)

 If you register online, you will receive an e-mail on the same day confirming your registration.

There are two convenient options to register for a training course:

  • Online Registration Form – Register for your desired training course by completing the online registration form available on our website. Simple click on the registration button or select your preferred dates and provide the requested information.
  • Email Registration – You can email us your intention to register at info@energytraining.ae. Our team will guide you through the registration process and provide assistance you may need.

Yes, we do allow registration transfers in the event that you are unable to attend the training course. To initiate a transfer, please send us an official email requesting the change. We’ll guide you through the transfer process and ensure a smooth transition of your registration to another eligible participant.

Our training course sessions are scheduled and posted on our website for your convenience. However, we understand that there may be specific requirement for your group. If you have a preferred venue and specific training dates in mind, please feel free to propose them to us by clicking on the button “Propose you preferred location & date” of your preferred training course.

Our course timings slightly vary between the cities we offer our training courses. Please let us know of your preferred course and session (dates/venue) through email at info@energytraining.ae. Alternatively, you may call/WhatsApp us at +971 50 746 0956.

We understand that time zones may be different between our Senior Consultants and our delegates. Our standard online course timings (11:00 AM to 4:00 PM, GMT+4 – Dubai, UAE) may be adjusted upon confirming the programme. Our team shall communicate between the confirmed registered delegates and suggested a suitable course timing for all.

Our standard course duration for our classroom programmes is 6 hours per day while our online session is 5 hours per day.

Our training programmes are designed to be concise yet comprehensive, focusing on professional development. The duration varies based on the specific course content and objectives – we normally offer programmes between 5 – 10 days. However, our emphasis lies in delivering interactive and engaging sessions that prioritize depth of learning within a condensed timeframe. This approach ensures participants acquire substantial knowledge and skills efficiently.

We have been assessed by TUV Rheinland Middle East FZE and comply with Quality Management System standards – ISO 9001:2015 and ISO 29993:2017, ensuring a commitment to quality and excellence in our operations and services.

Our training courses span across diverse industries, encompassing sectors such as but not limited to:

  • Power & Utilities
  • Oil & Gas
  • Financial Institutions
  • Government and Regulatory bodies
  • Manufacturing & Production Industry

Our commitment lies in continuously refining and expanding our training course offerings to align with evolving industry landscapes. We encourage individuals to explore our website or engage with our dedicated support team for the latest information on available courses, ensuring access to the most pertinent and current educational resources.

Yes, Energy Training Centre is an ILM Recognised Provider (ID# 002398B), authorized to register learners and offer training courses recognized by ILM. Participants seeking ILM Recognised Certification would need to complete an assessment post the ILM Recognised courses. ILM is a renowned provider of leadership and management qualifications, part of the City and Guilds Group. Additionally, our company is a CPD Certified Training Company, ensuring our commitment to continuous professional development standards.

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