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An Interactive 5-Day Training Course

Investigative Interviewing Skills

Maximizing Insights and Value from Investigative Interviews

Classroom Dates
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21 - 25 Jul 2025
Dubai
$5,950
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15 - 19 Sep 2025
Abu Dhabi
$5,950
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09 - 13 Feb 2026
Dubai
$5,950
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This Investigative Interviewing Skills training course provides a valuable opportunity for employees to enhance their ability to conduct interviews with key stakeholders, clients, and team members in a manner that is both effective and respectful. The course covers best practices for preparing and conducting interviews, gathering detailed information, and extracting relevant insights, all of which contribute to better decision-making and improved business outcomes. Practical in nature, the course equips participants with essential questioning techniques and communication skills that can be applied to various professional settings, while fostering positive, productive relationships with all involved parties.

Upon completion of this Investigative Interviewing Skills training course, participants will be able to:

  • Apply investigative interviewing techniques that are fully aligned with ethical standards, ensuring both the gathering of relevant insights and maintaining respect for all parties involved.
  • Understand and articulate the key principles and ethical considerations in conducting interviews, ensuring integrity throughout the process.
  • Recognize and appropriately utilize open, closed, and leading questions, understanding when each is most effective to achieve desired outcomes.
  • Employ effective techniques to engage and gather valuable information from individuals, ensuring all responses are accurately captured and analyzed.
  • Identify opportunities to maximize the potential of witness testimonies while managing associated risks and ensuring the protection and well-being of witnesses throughout the process.

This Energy Investigative Interviewing Skills training course will have subjects presented in utilising a variety of proven adult learning techniques, focused on case studies and best practices. This will include PowerPoint presentations, active participation in class practical cases followed by active group sessions, video materials, and tabletop activities.

By attending this training course, the organization will gain a comprehensive understanding of best practices in investigative interviewing, leading to more informed decision-making, improved collaboration, and stronger outcomes across various business functions. Staff will be better prepared to engage with stakeholders, gather critical insights, and navigate complex situations effectively.

The organizational benefits of participants attending this Investigative Interviewing Skills training course include:

  • Establishing a solid foundation in the core principles of effective interviewing techniques.
  • Adopting a structured and organized approach to gathering information from stakeholders, clients, and team members.
  • Enhancing the competence, skills, and overall performance of staff when conducting interviews, ensuring more productive and insightful conversations.
  • Improving the efficiency and effectiveness of information gathering, leading to better decision-making and optimized resource management.
  • Boosting trust and confidence among stakeholders, clients, and the public in the organization’s ability to handle sensitive and critical matters.
  • Reinforcing the importance of ethical and transparent communication, prioritizing clear, honest exchanges that drive successful outcomes.

This Investigative Interviewing Skills training course will offer participants the opportunity to develop or refine their skills and knowledge in the following ways:

  • Implement a structured and systematic approach to conducting interviews, ensuring clarity and consistency throughout the process.
  • Identify and apply the most effective questioning techniques and styles, while upholding high ethical standards.
  • Understand the importance of thorough planning and preparation, including building rapport and obtaining detailed insights from interviewees.
  • Learn strategies for effectively engaging with vulnerable, intimidated, or less experienced individuals, ensuring that they are comfortable and willing to share valuable information.
  • Understand the measures required to protect and support key stakeholders throughout the entire process, ensuring their well-being is prioritized.
  • Embrace a collaborative, transparent approach to information gathering, ensuring ethical conduct and clear communication while uncovering the truth.

This Investigative Interviewing Skills training course is suitable for a wide range of professionals but will significantly benefit:

  • Security and Risk Management Professionals
  • Human Resources and Employee Relations Teams
  • Intelligence Analysts and Managers
  • Business Investigators and Compliance Officers
  • Customer Service and Client Relations Teams
  • Teams involved in Contract Negotiations and Stakeholder Engagement
  • Any other professionals involved in gathering critical information or conducting interviews in a business or organizational setting

Day One: The Importance of an Effective Interview Process

  • Definition of an Interview
  • Investigative Interviewing Principles and Ethics
  • The PEACE Model (Prepare/Engage/Account/Closure/Clarification)
  • Intelligence versus Evidence
  • Interview Management

Day Two: Planning and Preparing for the Interview

  • Planning and Preparation
  • Interviewers Skills, Roles and Responsibilities
  • Interviewee – Stakeholder, Client, or Team Member
  • Aims and Objectives
  • Points to Prove

Day Three: Engaging with the Interviewee

  • Engaging and Explaining
  • Rapport Building
  • Interviewee Background and Characteristics
  • Managing the Interview
  • Topics and Timeline to be Explored During the Interview

Day Four: Obtaining the Account from the Interviewee

  • Obtaining the Account
  • Types of Questioning
  • Clarification and Challenge
  • Cognitive Interviews
  • Closure and Evaluation

Day Five: Engaging with Sensitive or High-Risk Individuals

  • Intimidated Stakeholders
  • Vulnerable Clients
  • Young or Inexperienced Interviewees
  • Special Support Measures
  • Security and Protection

Investigative Interviewing Skills Training Course FAQ's

WHY ENERGY TRAINING CENTRE?

Industry Leading Expertise
Flexible Learning Options
Trusted & Approved
Best Prices

Our industry leading training courses cover the entire energy ecosystem, from conventional energy, to renewables. Regardless of where you are in the renewable sector, from start-up to NOC – our goal is to provide our clients with future-proof professional training and development to help you lead in navigate the energy transition. We are supporting clients within the conventional energy industry, such as those in oil gas adopt and implement effective strategies and systems to reduce their carbon footprint and emissions. We also deliver training and run bespoke programs for clients who may be making a larger scale transition into the renewable energy market. For those organisations who are growing or are fully established in the renewable energy space we offer professional development training to further their knowledge and skills, and ensure they are up-to-date with industry standards and regulations.

Get all your questions answered here!

If you need more help in answering your questions, feel free to contact us!

Contact us to know more

While we do not provide job placement services after the training course, we are confident that our programme equips you with the necessary tools and knowledge to enhance your career prospects and promote career growth. Our training course are designed to empower you with valuable skills and expertise to excel in your chosen field.

Yes, here are the following options we can offer to assist you:

  • Corporate Discount – We can extend our corporate discount to participants staying at the same hotel, if we have any. Please enquire about the availability of this discount when you register for the training course.
  • Nearby Hotel Suggestions – If you prefer other accommodations, we can provide a list of nearby hotels to suit your needs and budget.

Feel free to go through hotel booking platforms on the internet to find the most cost-effective for you.

Yes, we provide assistance by issuing a Letter of Invitation stating that you are confirmed to attend our training.

We offer multiple international training venues, which can be accessed via the following link: https://energytraining.ae/training-locations
 
Our training courses are conducted at partnered hotels located within the specified training areas. Please note that venue assignments may vary based on availability. For the most current information, do not hesitate to contact us at [email protected].

We value transparency and are happy to provide our instructor’s profiles upon request. If you would like to learn more about our instructor’s’ qualifications, expertise, and experiences, please email us at [email protected].

Yes, we do. We provide tailored training courses designed to meet the specific requirement of larger group of individuals. These customized training courses can be conducted both classroom and online formats, allowing you the flexibility to choose you preferred dates and duration.

Please contact us at [email protected] to discuss your group’s training needs, and we’ll work with you to create a personalized training course that aligns with your objectives.

We offer two main training formats to cater to different preferences and needs: 

  • Classroom Training Delivery – Our traditional classroom-based training courses provide a face-to-face learning experience with subject matter experts. You’ll benefit form in-person interactions, hands-on exercises, and a structured classroom environment.
  • Online Training Delivery – We also offer convenient live/online training courses that you can access from anywhere with a stable internet connection. These courses provided flexibility and allow you to learn anywhere, making them suitable for busy schedules or remote learning.
Upon successful completion of the training course, you will receive The Energy Training Centre Certificate of Completion with corresponding learning hours.

Certainly, we do provide corporate rates tailored for organizations seeking to enrol multiple employees in our training programs. To facilitate this, we encourage you to make a formal request via email addressed to [email protected]. We’ll be delighted to discuss and offer a suitable arrangement for your corporate needs.

Yes, special discounts are available upon request if you have more than one registrant for a course. For further information please email us at [email protected]

Classroom
  • Tuition fee for a 5-day training course
  • Provision of a world-class subject matter expert to deliver this training
  • Meeting at a hotel venue corresponding to your chosen session
  • Welcome food and drinks, AM / PM snack, and Lunch
  • Digital course materials (e-Tablet)
  • Course completion certificates
  • Designing and administration of Pre-& Post Course Assessments
  • Preparation of participant’s Performance and Appraisal Report, if required
  • Issuance of Letter of Invitation for delegates needed visa processing, if required
Online
  • Tuition fee for a 5-day online training course
  • Provision of a world-class subject matter expert to deliver this training through live/virtual delivery
  • An electronic copy of the training manual and relevant hand-outs
  • Issuance of The Energy Training Centre e-Certificate of Completion
  • Administration of Pre-& Post Workshop Assessments
  • Link access of online platform acceptable to both parties

We offer two convenient payment options:

  • Bank Transfer – You can make payment via bank transfer. Once your registration is confirmed, you will receive an invoice with the banking details for the transfer. We would require you to supply a swift copy for us to confirm receipt of funds.
  • Payment Link – Alternatively, we provide a secure payment link that you can use to complete your payment after your registration has been confirmed.

Yes, we do allow registration transfers in the event that you are unable to attend the training course. To initiate a transfer, please send us an official email requesting the change. We’ll guide you through the transfer process and ensure a smooth transition of your registration to another eligible participant.

Upon receiving your registration details, either via email at [email protected] or through our online registration form, we will send you the following by email within 24-48 hours of registration.

  • Joining Instructions
  • Invoice/receipt (where appropriate)

 

There are two convenient options to register for a training course:

  • Online Registration Form – Register for your desired training course by completing the online registration form available on our website. Simple click on the registration button or select your preferred dates and provide the requested information.
  • Email Registration – You can email us your intention to register at [email protected]. Our team will guide you through the registration process and provide assistance you may need.

Our training course sessions are scheduled and posted on our website for your convenience. However, we understand that there may be specific requirement for your group. If you have a preferred venue and specific training dates in mind, please feel free to propose them to us by clicking on the button “Propose you preferred location & date” of your preferred training course.

Our course timings slightly vary between the cities we offer our training courses. Please let us know of your preferred course and session (dates/venue) through email at [email protected]. Alternatively, you may call/WhatsApp us at +971 50 746 0956.

We understand that time zones may be different between our Senior Consultants and our delegates. Our standard online course timings (11:00 AM to 4:00 PM, GMT+4 – Dubai, UAE) may be adjusted upon confirming the programme. Our team shall communicate between the confirmed registered delegates and suggest a suitable course timing for all.

Our standard course duration for our classroom programmes is 6 hours per day while our online session is 5 hours per day.

Our training programmes are designed to be concise yet comprehensive, focusing on professional development. The duration varies based on the specific course content and objectives – we normally offer programmes between 5 – 10 days. However, our emphasis lies in delivering interactive and engaging sessions that prioritize depth of learning within a condensed timeframe. This approach ensures participants acquire substantial knowledge and skills efficiently.

We have been assessed by TUV Rheinland Middle East FZE and comply with Quality Management System standards – ISO 9001:2015 and ISO 29993:2017, ensuring a commitment to quality and excellence in our operations and services.

Our training courses span across diverse industries, encompassing sectors such as but not limited to:

  • Power & Utilities
  • Oil & Gas
  • Financial Institutions
  • Government and Regulatory bodies
  • Manufacturing & Production Industry

Our commitment lies in continuously refining and expanding our training course offerings to align with evolving industry landscapes. We encourage individuals to explore our website or engage with our dedicated support team for the latest information on available courses, ensuring access to the most pertinent and current educational resources.

Yes, The Energy Training Centre is certified and recognized by several prominent industry standards. Specifically, it holds certifications from ILM, Continuing Professional Development (CPD), and the Project Management Institute (PMI).

  • ILM (ID# 002398B) – This certification indicates that our training programmes meet high standards for leadership and management development, ensuring that they are designed to enhance participants’ skills in these critical areas.

  • Continuing Professional Development (CPD) – Our recognition by CPD reflects our commitment to providing educational opportunities that support ongoing professional growth and skill enhancement. This accreditation ensures that our training courses are relevant and effective for professionals seeking to advance their careers.

  • Project Management Institute (PMI) – Being recognized by PMI signifies that our training programmes align with industry best practices in project management. This certification assures participants that our offerings are in line with the standards required for effective project management and are valuable for those pursuing or maintaining PMI credentials.

These certifications underscore our dedication to providing high-quality, industry-relevant training that fosters professional growth and meets established standards. Additionally, we are actively pursuing further certifications and affiliations to enhance our offerings and ensure we remain at the forefront of industry best practices.

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