To ensure maximum reliability and availability of assets while minimizing costs, problems must be resolved swiftly, effectively, and in a way that prevents recurrence. Yet, in daily operations, common pitfalls such as “jumping to conclusions,” “trial and error,” and prematurely implementing solutions often lead to wasted time and resources.
In an era defined by rapid technological advancements—such as Industry 4.0, robotics, big data, and machine learning—complex problem solving has emerged as one of the most vital skills for the future workforce.
The Innovative Root Cause Analysis (IRCA) training course is designed to equip participants with the tools and techniques to effectively prioritize, investigate, resolve, and prevent problems of any nature or complexity. The training course introduces the scalable RATIO approach, featuring innovative tools such as Event Mapping, Problem Analysis, and Human Factor Analysis, which are widely recognized as industry best practices.
This Energy Training Centre training course will cover:
- The growing significance of structured root cause analysis techniques
- A comprehensive, adaptable framework for identifying and preventing all types of problems
- Innovative, proven methods including Event Mapping, Problem Analysis, and Human Factor Analysis
- Practical guidance for embedding RCA techniques into everyday business practices
By the end of this Innovative Root Cause Analysis training course, participants will be able to:
- Recognize the critical need for effective root cause analysis in today’s workplace
- Engage the appropriate stakeholders in the analysis process efficiently
- Prioritize issues and choose the most suitable problem-solving strategy
- Resolve and prevent technical, production, quality, or operational problems swiftly and sustainably
- Apply Corrective and Preventive Action (CAPA) principles effectively
- Communicate solutions and recommendations clearly and persuasively
- Immediately implement RCA tools and techniques within their own work environment
This Innovative Root Cause Analysis training course blends theory with hands-on learning. Participants will engage in real-world exercises, case studies, and problem-solving sessions tailored to their professional context. In addition to a comprehensive training manual, participants will receive valuable resources such as process guides, worksheets, case examples, and solution templates to support real-time application.
By investing in this Innovative Root Cause Analysis training course, your organisation will achieve:
- Thorough and visually clear problem analysis that supports broader understanding
- Faster, more effective resolution of complex issues, with reduced recurrence
- Enhanced cross-functional communication and collaboration during problem-solving efforts
- A culture shift toward asking the "right" questions, leading to deeper insights
- Improved effectiveness of existing continuous improvement initiatives
- A sustainable, repeatable methodology for solving future challenges
Participants will leave the training course with:
- A deep understanding of the increasing value of structured problem-solving skills
- Awareness of common personal biases and pitfalls in analytical thinking
- The ability to clearly define, analyse, and resolve problems in their daily work
- Enhanced communication and critical thinking through precise questioning and structured responses
- Practical strategies for implementing RCA techniques in their roles
- Greater personal efficiency and increased career development opportunities
This Innovative Root Cause Analysis training course is suitable to a wide range of professionals but will greatly benefit:
- Engineering and Technical Managers and Supervisors from any industry
- Operations and Manufacturing Managers and Supervisors
- Maintenance-, reliability-, process-, quality- and plant engineers
- Maintenance Planners and Coordinators
- Foremen and Team leaders
Day One: Introduction
- RCA
- Generic Approaches for RCA (8D, A3, DAMIC and RATIO)
- RCA Methods (5 Why, Ishikawa, Fault tree, Apollo, etc.)
- RATIO-Approach
- Case and Demo
Day Two: Prioritize and Reflect on your Problem
- Theory and Exercises to prioritize problems
- Theory: RATIO-step - Reflect
- Introduction Case to Determine the Root Cause
- Theory and Exercise: 5-Why
- Theory and Exercises: Event Mapping
Day Three: Analyse Technical Problems
- Theory: RATIO-step - Analyse
- Theory: Problem Analysis - Describe the problem (IS/IS-NOT) and determine true cause(s)
- Theory in additional methods to determine possible causes e.g. Ishikawa-diagram and Characteristics and changes
- Exercises in Problem Analysis
- Completion of Event Map with outcome of Problem Analysis
Day Four: Analyse Complex Technical Problems and Human or Organizational Problems
- Theory of Common and Special Causes
- Theory and Exercises for Handling Startup Problems, recurring problems and other complex problems
- Theory and demo Cusum
- Theory and Exercise of Human Factor Analysis
- Completion of Event Map with outcome of Human Factor Analysis
Day Five: Determine, Implement, Observe and Evaluate Solutions
- Theory: RATIO-steps - Target determine alternative and best solutions, Implement solutions and Observe and Evaluate results
- Implementing Corrective and Preventive Actions (CAPA)
- Exercise of Full RCA with RATIO-Approach and Methods
- Application of RATIO-Approach and -Methods in daily practice (when/how to use)
- Guideline and many practical ideas for successful implementation of RCA
- Evaluation and closure of training
