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5-Day Training Course

Innovative Root Cause Analysis

Comprehensive Problem Solving & Corrective and Preventive Action (CAPA)

Course Overview

To ensure maximum reliability and availability of assets while minimizing costs, problems must be resolved swiftly, effectively, and in a way that prevents recurrence. Yet, in daily operations, common pitfalls such as “jumping to conclusions,” “trial and error,” and prematurely implementing solutions often lead to wasted time and resources.

In an era defined by rapid technological advancements—such as Industry 4.0, robotics, big data, and machine learning—complex problem solving has emerged as one of the most vital skills for the future workforce.

The Innovative Root Cause Analysis (IRCA) training course is designed to equip participants with the tools and techniques to effectively prioritize, investigate, resolve, and prevent problems of any nature or complexity. The training course introduces the scalable RATIO approach, featuring innovative tools such as Event Mapping, Problem Analysis, and Human Factor Analysis, which are widely recognized as industry best practices.

This Energy Training Centre training course will cover:

  • The growing significance of structured root cause analysis techniques
  • A comprehensive, adaptable framework for identifying and preventing all types of problems
  • Innovative, proven methods including Event Mapping, Problem Analysis, and Human Factor Analysis
  • Practical guidance for embedding RCA techniques into everyday business practices

Course Objectives

By the end of this Innovative Root Cause Analysis training course, participants will be able to:

  • Recognize the critical need for effective root cause analysis in today’s workplace
  • Engage the appropriate stakeholders in the analysis process efficiently
  • Prioritize issues and choose the most suitable problem-solving strategy
  • Resolve and prevent technical, production, quality, or operational problems swiftly and sustainably
  • Apply Corrective and Preventive Action (CAPA) principles effectively
  • Communicate solutions and recommendations clearly and persuasively
  • Immediately implement RCA tools and techniques within their own work environment

Training Methodology

This Innovative Root Cause Analysis training course blends theory with hands-on learning. Participants will engage in real-world exercises, case studies, and problem-solving sessions tailored to their professional context. In addition to a comprehensive training manual, participants will receive valuable resources such as process guides, worksheets, case examples, and solution templates to support real-time application.

Who Should Attend

This Innovative Root Cause Analysis training course is suitable to a wide range of professionals but will greatly benefit:

  • Engineering and Technical Managers and Supervisors from any industry
  • Operations and Manufacturing Managers and Supervisors
  • Maintenance-, reliability-, process-, quality- and plant engineers
  • Maintenance Planners and Coordinators
  • Foremen and Team leaders

Course Curriculum

  • RCA
  • Generic Approaches for RCA (8D, A3, DAMIC and RATIO)
  • RCA Methods (5 Why, Ishikawa, Fault tree, Apollo, etc.)
  • RATIO-Approach
  • Case and Demo
  • Theory and Exercises to prioritize problems
  • Theory: RATIO-step - Reflect
  • Introduction Case to Determine the Root Cause
  • Theory and Exercise: 5-Why
  • Theory and Exercises: Event Mapping
  • Theory: RATIO-step - Analyse
  • Theory: Problem Analysis - Describe the problem (IS/IS-NOT) and determine true cause(s)
  • Theory in additional methods to determine possible causes e.g. Ishikawa-diagram and Characteristics and changes
  • Exercises in Problem Analysis
  • Completion of Event Map with outcome of Problem Analysis
  • Theory of Common and Special Causes
  • Theory and Exercises for Handling Startup Problems, recurring problems and other complex problems
  • Theory and demo Cusum
  • Theory and Exercise of Human Factor Analysis
  • Completion of Event Map with outcome of Human Factor Analysis
  • Theory: RATIO-steps - Target determine alternative and best solutions, Implement solutions and Observe and Evaluate results
  • Implementing Corrective and Preventive Actions (CAPA)
  • Exercise of Full RCA with RATIO-Approach and Methods
  • Application of RATIO-Approach and -Methods in daily practice (when/how to use)
  • Guideline and many practical ideas for successful implementation of RCA
  • Evaluation and closure of training

Certificates Awarded

Certificate of Completion

After successfully completing this training course, participants will be awarded The Energy Training Centre Certificate of Completion — a respected validation of their dedication to continuous learning and professional excellence. This certificate signifies that participants have gained the essential knowledge and skills required to make a measurable impact in their field.

Upcoming Sessions
Dubai, UAE
Live Virtual Session
Dubai, UAE
Dubai, UAE
Dubai, UAE
Live Virtual Session
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Frequently Asked Questions

Our training courses are conducted at partnered hotels located within the specified training areas. Please note that venue assignments may vary based on availability. For the most current information, do not hesitate to contact us at [email protected].

Yes, we do. We provide tailored training courses designed to meet the specific requirement of larger group of individuals. These customized training courses can be conducted both classroom and online formats, allowing you the flexibility to choose you preferred dates and duration.

Please contact us at [email protected] to discuss your group’s training needs, and we’ll work with you to create a personalized training course that aligns with your objectives.

Upon successful completion of the training course, you will receive The Energy Training Centre Certificate of Completion with corresponding learning hours.

Yes, special discounts are available upon request if you have more than one registrant for a course. For further information please email us at [email protected]

We offer two convenient payment options:

  • Bank Transfer – You can make payment via bank transfer. Once your registration is confirmed, you will receive an invoice with the banking details for the transfer. We would require you to supply a swift copy for us to confirm receipt of funds.
  • Payment Link – Alternatively, we provide a secure payment link that you can use to complete your payment after your registration has been confirmed.

Upon receiving your registration details, either via email at [email protected] or through our online registration form, we will send you the following by email within 24-48 hours of registration.

  • Joining Instructions
  • Invoice/receipt (where appropriate)

There are two convenient options to register for a training course:

  • Online Registration Form – Register for your desired training course by completing the online registration form available on our website. Simple click on the registration button or select your preferred dates and provide the requested information.
  • Email Registration – You can email us your intention to register at [email protected]. Our team will guide you through the registration process and provide assistance you may need.

We understand that time zones may be different between our Senior Consultants and our delegates. Our standard online course timings (11:00 AM to 4:00 PM, GMT+4 – Dubai, UAE) may be adjusted upon confirming the programme. Our team shall communicate between the confirmed registered delegates and suggest a suitable course timing for all.

Our standard course duration for our classroom programmes is 6 hours per day while our online session is 5 hours per day.

Our training courses span across diverse industries, encompassing sectors such as but not limited to:

  • Power & Utilities
  • Oil & Gas
  • Financial Institutions
  • Government and Regulatory bodies
  • Manufacturing & Production Industry

Our commitment lies in continuously refining and expanding our training course offerings to align with evolving industry landscapes. We encourage individuals to explore our website or engage with our dedicated support team for the latest information on available courses, ensuring access to the most pertinent and current educational resources.

Yes, The Energy Training Centre is certified and recognized by several prominent industry standards. Specifically, it holds certifications from ILM, Continuing Professional Development (CPD), and the Project Management Institute (PMI).

  • ILM (ID# 002398B) – This certification indicates that our training programmes meet high standards for leadership and management development, ensuring that they are designed to enhance participants’ skills in these critical areas.
  • Continuing Professional Development (CPD) – Our recognition by CPD reflects our commitment to providing educational opportunities that support ongoing professional growth and skill enhancement. This accreditation ensures that our training courses are relevant and effective for professionals seeking to advance their careers.
  • Project Management Institute (PMI) – Being recognized by PMI signifies that our training programmes align with industry best practices in project management. This certification assures participants that our offerings are in line with the standards required for effective project management and are valuable for those pursuing or maintaining PMI credentials.

These certifications underscore our dedication to providing high-quality, industry-relevant training that fosters professional growth and meets established standards. Additionally, we are actively pursuing further certifications and affiliations to enhance our offerings and ensure we remain at the forefront of industry best practices.

About Energy Training Centre

Energy Training Centre is a leading provider of professional development programs for the energy and public sectors. With over 15 years of experience, we have trained more than 50,000 professionals across the Middle East and beyond.

Our expert-led courses are designed to meet the evolving needs of modern organizations, combining theoretical knowledge with practical applications that deliver immediate value to your career and organization.

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Professionals Trained
15+
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