Most industry projects are complex, with a variety of stakeholders and often difficult and changing physical and economic environments, not the least of which are the challenges faced by business in the post-pandemic, high energy cost world. This is one of the reasons you should look to mitigate potential disputes at the tendering and contract phases and ensure that your company understands the importance of timely and effective communication, geared towards the avoidance of disputes, and mechanisms to prevent claims from escalating by the application of general principles of efficient claims management and mitigation that when followed will eliminate or minimize potential claims.
The principles of claim mitigation and dispute avoidance include a clear and carefully described scope of work, a reasonable schedule and an appropriate methodology of project execution tailored to the type of project and the degree of risk involved; fairly drawn contract terms that provide logical sharing of risk for possible changes and unknown site conditions, force majeure type delays, periodic reporting, fair notice provisions and approval times which also provide a basis for minimizing claims; ensuring the contract is written in clear language, removing any potential for ambiguity; and the mitigation of risk by the use of a risk management plan that allocates the risk between the parties on the basis of which one has the most control over the risk involved.
This Claims Management and Dispute Avoidance training course focuses on the knowledge, skills and processes required by a claims management team to actively engage these principles and develop corporate strategy which goes directly to the bottom line of a company in terms of cost control.
This Energy Training Centre training course will highlight:
- The overall nature of contracts claims, their avoidance and defence
- Evaluation of the risk of claims within the scope of work
- Core procedures to mitigate risk
- Negotiation and re-negotiation to manage claims and keep relationships bouyant
- Understanding the difference between applicable core dispute resolution mechanisms
- Formulating policy to deal with claims efficiently
By the end of this Claims Management and Dispute Avoidance training course, you will be able to:
- Understand the risk to the company of claims and claims management as a matter of policy
- Identify claims and those which should be pursued or defended
- Know how to pursue and defend the most common claims
- Understand the framework of structured conflict avoidance
- Develop your negotiation and decision-making skills to avoid disputes
- Use appropriate dispute resolution techniques to mitigate claims
This Claims Management and Dispute Avoidance training course provides the most effective skills applied by contracts and project managers today. Packed with tools and techniques, there will be group exercises and discussion to allow for a “hands-on” approach to learning. Using the most up to date learning practices, current material and actual case studies, the participants will be taken on a journey of discovery by understanding the real need to upgrade their level of knowledge and understanding claims management and avoidance using the most appropriate methodologies for their companies.
The organization will benefit with this Claims Management and Dispute Avoidance training course by:
- Reduced management time in dealing with claims
- Understanding of Contract clauses and fundamentals
- Improved control over on-time and on-budget delivery
- Reduced Risk to the organization from potential liabilities
- Improved relationships with contractors and suppliers
- Increased application of negotiation skills
By the end of this Claims Management and Dispute Avoidance training course learners will:
- Understand how to use Contract terms to reduce the risk of conflict
- Be able to initiate and manage policy concerning claims
- Successfully evaluate claims to be negotiated and those to be contested
- Increase their skills in managing claims generally
- Greater ability to negotiate and manage contracts
- Know how to maintain the project's progress and ensure that it is completed efficiently
This Claims Management and Dispute Avoidance training course is suitable to a wide range of professionals but will especially benefit:
- Contracts Supervisors
- Project Managers
- Project Engineers
- Project Management team professionals
- Contract Management Professionals
- Claims Management Professionals
Day One: Claims Management - Overview
- Introduction to claims management
- Stages of disputes and outcomes
- Foundations of conflict and drivers of behaviour
- Nature of contractual and tortious liability
- Regulation and compliance
Day Two: Claims Prevention
- Documentation and planning needs
- Logical and inclusive risk distribution.
- Scope assessment and contractor requirements
- Distribution of information to meet contract purpose
- Responsibilities of parties and stakeholders
Day Three: Mitigation
- Project planning and methodology
- Express contract terms
- Risk management plan
- RFI procedure and timelines
- Indemnities, guarantees and insurance
Day Four: Pursuance and Rebuttal
- Contract dispute and responding to a contract breach
- Claim identification, scope, responsibilities and viability
- Claim quantification: Financial compensation and/or time extension
- Negotiation and persuasion
- Exclusion, waiver, disclaimer, force majeure and frustration
Day Five: Contemporary Issues in Dispute Avoidance Post Pandemic
- Policy and commerciality of disputes
- 7 methods of improving claims outcome
- Insurance in a post-covid world
- Variation clauses and contractual flexibility
- Finish up and final Q&A session
We offer two main training formats to cater to different preferences and needs:Â
- Classroom Training Delivery – Our traditional classroom-based training courses provide a face-to-face learning experience with subject matter experts. You’ll benefit form in-person interactions, hands-on exercises, and a structured classroom environment.
- Online Training Delivery – We also offer convenient live/online training courses that you can access from anywhere with a stable internet connection. These courses provided flexibility and allow you to learn anywhere, making them suitable for busy schedules or remote learning.
The Energy Training Centre Certificate of Completion with corresponding learning hours who has successfully completed the training course.
Yes, we provide assistance by issuing a Letter of Invitation stating that you are confirmed to attend our training.
We value transparency and are happy to provide our instructor’s profiles upon request. If you would like to learn more about our instructor’s’ qualifications, expertise, and experiences, please email us at info@energytraining.ae.
Yes, we do. We provide tailored training courses designed to meet the specific requirement of larger group of individuals. These customized training courses can be conducted both classroom and online formats, allowing you the flexibility to choose you preferred dates and duration.
Please contact us at inhouse@energytraining.ae to discuss your group’s training needs, and we’ll work with you to create a personalized training course that aligns with your objectives.
We have multiple international training venues. You may find this through our website link:Â https://energytraining.ae/training-locationsÂ
Our training courses are held at our partnered hotels within the city included within our training
Yes, here are the following options we can offer to assist you:
- Corporate Discount – We can extend our corporate discount to participants staying at the same hotel, if we have any. Please enquire about the availability of this discount when you register for the training course.
- Nearby Hotel Suggestions – If you prefer other accommodations, we can provide a list of nearby hotels to suit your needs and budget.
Feel free to go through hotel booking platforms on the internet to find the most cost-effective for you.
No, we do not provide job placement services after the training course. However, we are confident that our training course equips you with the necessary tools and knowledge to enhance you career prospects and promote career growth. Our training course are designed to empower you with valuable skills and expertise to excel in your chosen field.
- Tuition fee for a 5-day training course
- Provision of a world-class subject matter expert to deliver this training
- Meeting at a hotel venue corresponding to your chosen session
- Welcome food and drinks, AM / PM snack, and Lunch
- Digital course materials (e-Tablet)
- Course completion certificates
- Designing and administration of Pre-& Post Course Assessments
- Preparation of participant’s Performance and Appraisal Report, if required
- Issuance of Letter of Invitation for delegates needed visa processing, if required
- Tuition fee for a 5-day online training course
- Provision of a world-class subject matter expert to deliver this training through live/virtual delivery
- An electronic copy of the training manual and relevant hand-outs
- Issuance of The Energy Training Centre e-Certificate of Completion
- Administration of Pre-& Post Workshop Assessments
- Link access of online platform acceptable to both parties
Certainly, we do provide corporate rates tailored for organizations seeking to enrol multiple employees in our training programs. To facilitate this, we encourage you to make a formal request via email addressed to info@energytraining.ae. We’ll be delighted to discuss and offer a suitable arrangement for your corporate needs.
Yes, special discounts are available upon request if you have more than one registrant for a course. For further information please email us at info@energytraining.ae
We offer two convenient payment options:
- Bank Transfer – You can make payment via bank transfer. Once your registration is confirmed, you will receive an invoice with the banking details for the transfer. We would require you to supply a swift copy for us to confirm receipt of funds.
- Payment Link – Alternatively, we provide a secure payment link that you can use to complete your payment after your registration has been confirmed.
Upon receipt of your registration details sent via email at reg@energytraining.ae, we will send you the following by e-mail within 24-48 hours of registration.
- Joining Instructions
- Invoice/receipt (where appropriate)
 If you register online, you will receive an e-mail on the same day confirming your registration.
There are two convenient options to register for a training course:
- Online Registration Form – Register for your desired training course by completing the online registration form available on our website. Simple click on the registration button or select your preferred dates and provide the requested information.
- Email Registration – You can email us your intention to register at info@energytraining.ae. Our team will guide you through the registration process and provide assistance you may need.
Yes, we do allow registration transfers in the event that you are unable to attend the training course. To initiate a transfer, please send us an official email requesting the change. We’ll guide you through the transfer process and ensure a smooth transition of your registration to another eligible participant.
Our training course sessions are scheduled and posted on our website for your convenience. However, we understand that there may be specific requirement for your group. If you have a preferred venue and specific training dates in mind, please feel free to propose them to us by clicking on the button “Propose you preferred location & date” of your preferred training course.
Our course timings slightly vary between the cities we offer our training courses. Please let us know of your preferred course and session (dates/venue) through email at info@energytraining.ae. Alternatively, you may call/WhatsApp us at +971 50 746 0956.
We understand that time zones may be different between our Senior Consultants and our delegates. Our standard online course timings (11:00 AM to 4:00 PM, GMT+4 – Dubai, UAE) may be adjusted upon confirming the programme. Our team shall communicate between the confirmed registered delegates and suggested a suitable course timing for all.
Our standard course duration for our classroom programmes is 6 hours per day while our online session is 5 hours per day.
Our training programmes are designed to be concise yet comprehensive, focusing on professional development. The duration varies based on the specific course content and objectives – we normally offer programmes between 5 – 10 days. However, our emphasis lies in delivering interactive and engaging sessions that prioritize depth of learning within a condensed timeframe. This approach ensures participants acquire substantial knowledge and skills efficiently.
We have been assessed by TUV Rheinland Middle East FZE and comply with Quality Management System standards – ISO 9001:2015 and ISO 29993:2017, ensuring a commitment to quality and excellence in our operations and services.
Our training courses span across diverse industries, encompassing sectors such as but not limited to:
- Power & Utilities
- Oil & Gas
- Financial Institutions
- Government and Regulatory bodies
- Manufacturing & Production Industry
Our commitment lies in continuously refining and expanding our training course offerings to align with evolving industry landscapes. We encourage individuals to explore our website or engage with our dedicated support team for the latest information on available courses, ensuring access to the most pertinent and current educational resources.
Yes, Energy Training Centre is an ILM Recognised Provider (ID# 002398B), authorized to register learners and offer training courses recognized by ILM. Participants seeking ILM Recognised Certification would need to complete an assessment post the ILM Recognised courses. ILM is a renowned provider of leadership and management qualifications, part of the City and Guilds Group. Additionally, our company is a CPD Certified Training Company, ensuring our commitment to continuous professional development standards.
