Despite our best efforts, accidents and incidents can still occur. These unplanned or undesired events can negatively impact a company’s operations, potentially leading to work-related injuries, occupational illnesses, property damage, spills, or fires. It is essential that all incidents, regardless of their severity, be thoroughly investigated, reflecting a well-established company-wide process that demonstrates efficiency and effectiveness, aligned with the Safety Management System (SMS). The more serious the incident, the more comprehensive the investigation should be.
Even minor incidents or near-misses require detailed investigation, as they could uncover underlying risks for more severe future incidents if not addressed. While accidents may seem to have clear causes, there can be contributing factors that are not immediately obvious. Enrolling in this Health & Safety training course on Advanced Accident Investigation & Reporting will equip you with the knowledge and professionalism to conduct a thorough investigation promptly following an incident.
This Energy Training Centre training course will cover:
- The purpose and responsibility of conducting an investigation
- Investigation methodology, focusing on the essential six-step process
- Key characteristics of an effective incident/accident analysis program
- The two major factors that contribute to an incident's cause
- Why investigations must be constructive, professional, credible, and timely
- How Safety Management Systems can promote a proactive safety culture
By the end of this Advanced Accident Investigation & Reporting training course, you will:
- Gain the skills and knowledge to investigate all adverse events
- Understand the underlying causes of accidents and health issues
- Learn about the elements that combine to form an accident
- Build confidence and professionalism in investigating, interviewing, and reporting
- Ensure that all employees and contractors are aware of the SMS and safety culture
- Apply legal requirements and company procedures effectively
Participants in this Health & Safety training course on Advanced Accident Investigation & Reporting will receive a comprehensive manual, copies of all slides, and handout materials. The presenter will use a variety of proven learning techniques to facilitate understanding. Active student participation is encouraged through group work, case studies, video materials, and assessments.
This training course is designed for Safety Officers and other professionals, teaching them how to conduct thorough, professional investigations and report findings to management, leading to improvements in Health, Safety, and Environmental (HSE) practices and preventing future incidents.
This training course will enable your organization to adopt a systematic approach to investigating accidents and incidents, ensuring that the causes are understood and steps are taken to prevent recurrence.
- Confident, professional teams will be able to conduct thorough investigations immediately after an incident
- Strategies for reducing human error will be developed
- The organization will have a better understanding of both direct and indirect causal factors
- Any deficiencies in your Risk Control Management System will be identified and addressed
By attending this Health & Safety training course on Advanced Accident Investigation & Reporting, you will confidently be able to answer the crucial question: “What happened, and what can we do to prevent this from happening again?”
- You will gain the tools necessary to conduct advanced accident investigations
- You will recognize the full range of benefits of conducting accident investigations
- You will fully understand the six-step process of accident investigations and reporting
- Learn how to build rapport with witnesses and collect factual statements
- Develop the skills to write and present a professional Final Accident Report
This Advanced Accident Investigation & Reporting training course is ideal for those who may be involved in investigations, as well as managers who want a deeper understanding of the process and its legal and procedural implications. It is suitable for a wide range of professionals, including:
- HSE Officers
- Supervisors
- Inspectors
- Advisors
- Auditors
- Team Leaders / Managers
Day One: Incident and Accident Theories
- Incident & Accident Analysis Overview, exploring Accident Theory
- Identify Accident and Incident Causation Factors
- What are the necessary conditions for an accident to happen?
- Unsafe Acts vs. Unsafe Conditions: Avoiding the “Blame Game”
- Role of the HSE Team Leader and A Trained and Prepared Workforce During an Investigation
- Links between Risk Assessment and Incident Investigation
- Factors that contribute towards establishing a good safety culture?
- Organisations who survived and those who failed
Day Two: Investigation Methodology
- Six-Step Accident Investigation Process
- Scene Protection and Examination - Who should be involved at this stage?
- Listen and Learn, and Learn to Look and Listen More
- The Importance of Note Taking vs. Reliance on Memory
- Scene Photographs (+video) and Sketching – equipment required
Day Three: Root Cause Analysis
- What is the “Root Cause” and Why is it important?
- Basic vs. Root Cause: Getting from “effect” to “cause”
- What questions to ask to confirm “Root Cause”?
- From Root Cause to Prevention
- Consider the Human Error Issues
- Help to Establish and Maintain Regulatory Due Diligence
- The Role of Policies, Equipment and Training on Accident Prevention
Day Four: Interviewing Techniques, Facts, Evidence & Witness Statements
- Purpose and Preparation for the Interview
- Who Conducts the Interview?
- Where to Conduct an Interview?
- Building Rapport with the Witness
- Obtaining Witness Statements
- Forms and Format
- Inculpatory and Exculpatory Statements
- Obtaining Statements
Day Five: Report Writing
- Forms, Format and Structure
- Effective Writing Skills – simple, self-explanatory and straightforward
- Writing the Report – the aim is to persuade and seek action
- Help to Prevent Recurrence – cost savings (human and financial)
- Accident Investigation
