The Essential Management Skills for Administrators training course by Energy is designed to help participants grasp the role of a manager and equip them with the essential skills needed to become an effective and inspiring leader.
Transitioning into a management position brings new challenges and responsibilities, requiring a distinct set of skills. Moving up the career ladder is both exciting and intimidating, as it involves not only overseeing others but also driving their development and success. To manage effectively and make a positive impact, you need to actively work on refining your management abilities.
If you’ve been selected for this transition, it's likely because your colleagues and supervisors have relied on your expertise and reliability. Now, it’s time to develop the leadership qualities required to succeed in this role. You’ll need to learn how to motivate and engage your team, take the lead, solve problems, and manage performance.
This Essential Management Skills for Administrators training course will enhance participants’ capabilities by:
- Gaining clarity on the essential skills and techniques required for a management role
- Recognizing and applying excellence in communication
- Understanding personal leadership styles and how to leverage them
- Implementing effective performance management techniques
- Improving self-management, emotional intelligence, and behavioral control
- Building and leading motivated, high-performing teams
Participating in this Energy training course will provide delegates with the essential skills and techniques needed to successfully transition into management or enhance their existing management capabilities. It will support delegates in leading teams effectively while improving personal performance.
By the end of this Essential Management Skills for Administrators training course, delegates will be able to:
- Communicate effectively across all levels of the organization
- Develop strong personal leadership skills
- Build and nurture effective teams by empowering members through delegation, coaching, and mentoring
- Manage both personal stress and support team members in managing theirs
- Understand and apply key principles of emotional intelligence
- Drive sustained performance and continuous improvement
- Make better, more informed decisions that lead to success
This Energy Essential Management Skills for Administrators training course is stimulating, thought-provoking, and inspiring and brings learning to life. Delivery of this training course consists of a combination of interactive activities, group, and individual exercises, role plays, and discussions. These activities are supplemented by more formal presentations by the instructor.
Enhancing leadership and management skills is crucial for any organization aiming for long-term success. Becoming an effective manager doesn't happen automatically—it requires a willingness to adapt and continuously develop new skills. There's no doubt that strong leadership and management can have a profound effect on performance, both in the short and long term.
Studies on high-performing organizations have shown that effective management skills can:
- Increase employee engagement and satisfaction
- Drive economic growth and prosperity within the organization
- Improve public perception of the organization
- Boost productivity and contribute to sustained business success
- Inspire talented staff to grow into strong leaders and managers
- Maintain high employee morale over time
Participants in the Essential Management Skills for Administrators training course will recognize that their employers are investing in their development to become more effective managers. This investment not only enhances their current job performance but also equips them to grow into capable leaders.
Through this Energy training course, participants will develop or improve their skills and knowledge in the following areas:
- Gain increased confidence in their ability to motivate and inspire staff
- Set achievable goals, create strategic work plans, and make sound decisions
- Resolve workplace conflicts and foster positive relationships
- Exhibit strong communication skills
- Build self-assurance, leading to improved self-esteem
- Earn greater respect from colleagues and feel more empowered to motivate their team
Anyone working in an administrative role who is ready to move into management will benefit from this course.
This Essential Management Skills for Administrators training course is a suitable wide range of professionals but will significantly benefit:
- Supervisors
- Administrators
- Team Leaders
- Personal Assistants
- Newly Appointed Managers
- Anyone who is already a manager and wants to improve their performance
- Senior Administrators who wish to enhance their effectiveness or promotional prospects
- Any employee who wishes to be more proactive, grow in their position and take on more management responsibility
Day One: Your Role as a Manager
- Self-perception, Developing Your Unique Brand
- The Qualities and Competencies of an Effective Manager
- Defining the Roles and Responsibilities of an Effective Manager
- Handling the Transition from Being Managed to be a Aanager
- Understanding Your Personal Management Styles, Strengths and Weaknesses
- Developing an Awareness of the Connection between Personality and Behaviour
Day Two: Communicating with Impact, Integrity, and Clarity
- Recognising the Importance of Business Networking
- Expanding Your Impact and Influence
- Communicating with Clarity: Verbally and Non-verbally
- Responding Effectively to Different Communication Styles
- Persuasive and Effective Presentations
Day Three: Managing, Inspiring and Leading Teams
- Defining the Characteristics of Effective Teams
- Understanding How Teams Develop
- Decision-making and Problem-solving Strategies
- Maintaining Team Motivation
- Building Excellent Teams
Day Four: Performance Management
- Introduction to Performance Management
- High Impact Regular Performance Discussions
- Organising Effective Meetings
- Prioritising and Using Time Effectively
- Practical Decision-making Skills
- Conflict Management – Achieving Win-Win Solutions
Day Five: Developing Emotionally Intelligent and Resilient Teams
- Managing Work-related Stress and Pressure
- Emotional Intelligence at Work
- Coaching and Mentoring
- Understanding Diversity and Reducing Unconscious Bias
- Measuring Your Performance based on Objectives, Standards, Set Responsibilities and Achieved
- Action Planning