This intensive 5-day ENERGY Training course in Certificate in High Impact Business Communication focuses on the essential communication skills required for both personal and organizational success. It's an excellent opportunity for professionals to elevate their abilities. The training course offers practical insights on how to enhance the effectiveness of different types of written communication. You'll learn how writing and presentation skills can complement each other to achieve impactful results.
If you want your reports, emails, letters, and memos to captivate your audience and prompt action, and if you're looking to present your ideas with confidence and effectiveness, this is the course for you.
This Certificate in High Impact Business Communication training course will cover:
- How to tailor your writing to meet the needs of your audience
- Effective techniques to improve the impact of various written communications
- Presentation skills that will help you persuade even the most resistant audience
- The use of powerful language to enhance your persuasiveness and impact
- Methods for delivering credible messages and creating concise content through a structured writing approach
By the end of the Certificate in High Impact Business Communication training course, participants will be able to:
- Enhance the effectiveness of reports, proposals, emails, letters, and other forms of communication
- Improve writing processes to boost project efficiency and time management
- Tailor content to address the needs of various audiences, helping them achieve their goals
- Strengthen presentation skills and apply techniques to increase impact and effectiveness
- Utilize appropriate techniques, tools, and skills to tackle diverse communication challenges
This ENERGY Training course in Certificate in High Impact Business Communication uses a wide variety of proven adult learning techniques to ensure effective assimilation and retention of the information presented. The training course is highly interactive and will prompt delegates to reflect on their own thinking and communication style and practice. The Tutor will guide and facilitate learning using a wide variety of methods including direct input, discussions, case studies and group and individual exercises to focus on the themes of the training course, practice skills and receive feedback.
This Certificate in High Impact Business Communication training course is suitable to a wide range of professionals who would like to improve their business communication skills but will greatly benefit:
- Professionals who have greater communications responsibilities in their evolving roles or who are finding new communications challenges in their careers
- Individuals reporting up to senior executives or the board and want to shine
- Supervisors/Managers/Department Heads with new communication challenges in their careers
Day One: Improving Business Communication
- Barriers and pitfalls of business communication
- Differences between written and spoken communication and their implications
- Managing e-mails to be noticed
- Writing effective business letters
- Writing professional agendas and minutes
- Writing instructions and guidelines
Day Two: What Makes an Effective Report?
- Characteristics of an effective report
- Understanding the readers’ needs
- Generating ideas – Mind mapping and brain storming
- Selecting and structuring the content – logical sequencing
- Sources of information and research techniques
- Great beginnings and neat endings
Day Three: The Writing Process
- Managing your time and priorities
- Sentences, paragraphs and readability
- Critical reading and managing comments
- Proofreading, grammar and punctuation
- Tables, diagrams, figures and graphs
- The executive summary
Day Four: Presentation Skills
- Characteristics of effective presentations
- Preparing a persuasive business presentation
- The pillars of effective presentations
- Structuring the presentation and making a case
- Positive body language
- Using visuals effectively
Day Five: Making a Case & Influencing Skills
- Choosing words for maximum impact
- Handling questions from your audience
- Team presentations to convince critics
- Supporting presentations with written documentation
- Making a persuasive business case
- Influencing Skills and getting support