This training course is split in two modules:
MODULE I - Innovations in Workforce Planning & Organizational Development
MODULE II - Performance Management
Each modules is structured and can be taken as a stand-alone training course; however, delegates with will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.
Module 1: Innovations in Workforce Planning & Organizational Development
Day One: From Strategy to Organisational Design and Working Ratios
- Introductions and Our Program Objectives
- The Key Difference between Manpower Planning and New Workforce Planning
- The Importance of a Strategic Approach in Workforce Planning
- The Use of the Organisational Maturity Tool - How to predict change?
- The Critical Inputs of Workforce Planning
- How Organisations are Designed
- The Current Types of Organizational Design
- Innovations in Reporting Ratios – What the future holds including the impact of Artificial Intelligence (AI)? The post pandemic scenario on the future of work
Day Two: Our Role in Organisational Productivity
- Collecting The Information
- Understanding The Ingredients – Competency and How to Measure It?
- Understanding and Measurement of Performance Information
- Reliability – What is it? How to Measure and Improve It?
- Measurement of Reliability – New Tools – Great Results
- The Value of Time and People - Essential Calculations and Information
Day Three: Trends Correlations and Useful New Formulas
- What are Trends?
- Correlations
- Trend Information For Growth
- Trend Information For Contraction, with the introduction of A.I. and home working
- Formulas That Work – How to Calculate Accurate Turn Over and Cohort Analysis
Day Four: Downsizing, Rightsizing & Workflow Management in the new world of employment
- What is the Difference between Downsizing and Rightsizing?
- Techniques For Rightsizing
- Downsizing The Organisation
- Calculating the Value of Rightsizing
- Using Workflow Management to Improve Efficiency
- How much can you improve productivity by?
- Making The Financial Case – What is the added value here?
Day Five: The Workforce Planning Dashboard – Business Process Mapping, Succession and Emergency Planning, A New Look at Pay and Rewards
- Understand The Value of Workforce Planning Dashboard
- Importance of Staff Satisfaction
- Why do we need Business Process Mapping?
- What it has to offer?
- How to Draw Business Process Maps & Calculate The Value of Improvement
- Emergency Planning –For People
- A New Approach to Critical Succession Planning - Transform Your Succession Planning Approach Using The New Approaches and Identify What’s Best For Your Organisation
- Techniques to Fit People into The Right Job –Latest Psychological Approaches
- Innovations in Pay and Rewards Using a Hopper System and Other New Approaches such as self - financing bonus systems
Module 2: Performance Management
Day Six: Introduction to Performance Management
- The Context and Business Case for Performance Management
- Strategic and Integrated Performance Management
- The Importance of Establishing a Culture of High Performance
- The Principles and Building Blocks of Effective Performance Management
- The Role of HR and Leaders within Performance Management
- Motivational Theories, Models and their Role in Performance Management
- The Psychological Contract in Practice
Day Seven: Performance Management: Setting Performance Objectives
- What are the performance objectives?
- Key Elements of Performance Objectives – SMART
- The Importance of Agreeing to Objectives
- Quantitative and Qualitative Objectives
- Developing SMARTMaC Objectives
- Setting Objectives
- Achieving Holistic Organization Integration – Vertical, Horizontal and Functional
Day Eight: Performance Management: Key Performance Indicators (KPIs)
- What are KPIs?
- Significance of Performance Objectives and KPIs
- Developing the Best KPIs for Your Organization
- Designing KPIs that Matter
- The Value of the Balanced Scorecard (BSC)
- The Purpose of Employee Appraisal
- Managing Challenges with the Employee Appraisal
Day Nine: Performance Management: Managing Performance
- Monitoring Employee Performance with Ongoing Review
- Addressing the Performance Gap – Proven Approaches to Solving Performance Problems
- Managing a Performance Problem
- Improving Attendance at Work – Resolving Absences and Sick Absences
- Agreeing with the Performance Appraisal Rating
- Performance Appraisal and the Link to Rewards and Recognition
- Benchmarked Performance Appraisal Methods
Day Ten: Impact of Positive and Constructive Feedback and Coaching
- Optimal Feedback Models to Provide Constructive and Developmental Feedback
- Impact of Giving and Receiving Useful Feedback
- Coaching for Effective Performance
- Continuing Professional Development: Personal Development Planning (PDP)
- Review, Summary and Final Evaluation