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5-Day Training Course

Key Performance Indicators and Optimisation Workshop

Setting Goals, Objectives and KPIs for Sustainable Organizational Success

Course Overview

Why Do Some Organizations Fail to Stay Competitive in the Market?

One of the most significant reasons is the lack of a Performance Management System that effectively collects, analyzes, and reports information regarding organizational performance.

The purpose of developing a system for effective performance measurement is to understand, adjust, and improve business operations across all departments of the organization. Performance measurement enables organizations to quantify their success. In addition to the control function, performance indicators also serve two other critical functions:

  1. Development and Guidance Function - They provide a foundation for formulating and implementing organizational strategies.
  2. Motivation Function - They drive management to achieve goals and motivate all stakeholders to exceed these goals.

Performance measurements and Key Performance Indicators (KPIs) are essential tools for monitoring the execution of organizational strategy. It is, therefore, crucial that organizations develop both effective strategies and the means to execute them. The Monitor Group surveyed senior executives, and their top priority was “Strategy Execution”.

Delegates attending this workshop will explore the crucial role of KPIs in measuring company performance and in translating strategy into action using the Balanced Scorecard.

This Energy Training Centre training courses will cover:

  • Integrating performance measures into strategic and operational management systems
  • Linking strategy to operational activities
  • Methods for developing and implementing a performance measurement system
  • Provision of a practical resource kit for implementing performance measurements
  • Realizing the benefits of utilizing an effective performance measurement system
  • Understanding the concept of strategy and strategy execution
  • Addressing the human factors involved in implementing a performance measurement system
  • Designing and developing dashboards and scorecards in Excel

Course Objectives

At the end of this Key Performance Indicators and Optimisation Workshop, participants will be able to:

  • Develop a comprehensive performance measurement system
  • Link strategic goals to operational activities effectively
  • Design and implement dashboards and scorecards in Excel
  • Analyze and optimize key performance indicators for success
  • Understand and address human factors in strategy execution

Training Methodology

This Key Performance Indicators and Optimisation Workshop will utilise a variety of proven highly interactive learning techniques to ensure understanding and retention applicability of the information presented. This includes facilitated group and individual exercises, case studies for class work and discussion. The principles and approaches to key performance indicators and optimisation will be illustrated by real-life examples.

Who Should Attend

This interactive workshop will be highly beneficial to the following professionals:

  • All personnel involved in developing and implementing performance measures
  • Advisors, planners, and others developing scorecards and dashboards
  • Functional, line, and operational managers
  • Process improvement/quality managers
  • Project/PMO managers

Course Curriculum

  • Introduction to performance management
  • The need for performance measurement system
  • Current methods of measurement and common failings
  • Understanding key performance indicators
  • Setting SMART objectives for performance measurement
  • Alignment of key performance indicators with strategic objectives
  • Characteristics of effective key performance indicators
  • Develop and standardise performance metrics 
  • The balanced scorecard approach
  • Phase model for implementing performance measurement system
  • Communicating key performance indicators and performance results
  • Role of technology in performance measurement
  • Overcoming resistance to performance measurement
  • The concept of strategy
  • Understanding strategy execution
  • Overcoming barriers to successful strategy execution
  • Resource allocation and management
  • Linking strategy to operational activities
  • Key performance indicators to monitor and adjust operational activities
  • The role of leadership in performance management
  • Employee engagement and motivation
  • Building and sharing a vision
  • Effective communication
  • Emotions and rapport
  • Managing conflict assertively
  • Designing dashboards and scorecards in Excel
  • Customising performance reports
  • Leveraging data analytics to enhance key performance indicators performance 
  • Challenges and solutions in implementation
  • Summary & Next steps

Certificates Awarded

Certificate of Completion

After successfully completing this training course, participants will be awarded The Energy Training Centre Certificate of Completion — a respected validation of their dedication to continuous learning and professional excellence. This certificate signifies that participants have gained the essential knowledge and skills required to make a measurable impact in their field.

Upcoming Sessions
Dubai, UAE
Live Virtual Session
Dubai, UAE
Dubai, UAE
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Frequently Asked Questions

Our training courses are conducted at partnered hotels located within the specified training areas. Please note that venue assignments may vary based on availability. For the most current information, do not hesitate to contact us at [email protected].

Yes, we do. We provide tailored training courses designed to meet the specific requirement of larger group of individuals. These customized training courses can be conducted both classroom and online formats, allowing you the flexibility to choose you preferred dates and duration.

Please contact us at [email protected] to discuss your group’s training needs, and we’ll work with you to create a personalized training course that aligns with your objectives.

Upon successful completion of the training course, you will receive The Energy Training Centre Certificate of Completion with corresponding learning hours.

Yes, special discounts are available upon request if you have more than one registrant for a course. For further information please email us at [email protected]

We offer two convenient payment options:

  • Bank Transfer – You can make payment via bank transfer. Once your registration is confirmed, you will receive an invoice with the banking details for the transfer. We would require you to supply a swift copy for us to confirm receipt of funds.
  • Payment Link – Alternatively, we provide a secure payment link that you can use to complete your payment after your registration has been confirmed.

Upon receiving your registration details, either via email at [email protected] or through our online registration form, we will send you the following by email within 24-48 hours of registration.

  • Joining Instructions
  • Invoice/receipt (where appropriate)

There are two convenient options to register for a training course:

  • Online Registration Form – Register for your desired training course by completing the online registration form available on our website. Simple click on the registration button or select your preferred dates and provide the requested information.
  • Email Registration – You can email us your intention to register at [email protected]. Our team will guide you through the registration process and provide assistance you may need.

We understand that time zones may be different between our Senior Consultants and our delegates. Our standard online course timings (11:00 AM to 4:00 PM, GMT+4 – Dubai, UAE) may be adjusted upon confirming the programme. Our team shall communicate between the confirmed registered delegates and suggest a suitable course timing for all.

Our standard course duration for our classroom programmes is 6 hours per day while our online session is 5 hours per day.

Our training courses span across diverse industries, encompassing sectors such as but not limited to:

  • Power & Utilities
  • Oil & Gas
  • Financial Institutions
  • Government and Regulatory bodies
  • Manufacturing & Production Industry

Our commitment lies in continuously refining and expanding our training course offerings to align with evolving industry landscapes. We encourage individuals to explore our website or engage with our dedicated support team for the latest information on available courses, ensuring access to the most pertinent and current educational resources.

Yes, The Energy Training Centre is certified and recognized by several prominent industry standards. Specifically, it holds certifications from ILM, Continuing Professional Development (CPD), and the Project Management Institute (PMI).

  • ILM (ID# 002398B) – This certification indicates that our training programmes meet high standards for leadership and management development, ensuring that they are designed to enhance participants’ skills in these critical areas.
  • Continuing Professional Development (CPD) – Our recognition by CPD reflects our commitment to providing educational opportunities that support ongoing professional growth and skill enhancement. This accreditation ensures that our training courses are relevant and effective for professionals seeking to advance their careers.
  • Project Management Institute (PMI) – Being recognized by PMI signifies that our training programmes align with industry best practices in project management. This certification assures participants that our offerings are in line with the standards required for effective project management and are valuable for those pursuing or maintaining PMI credentials.

These certifications underscore our dedication to providing high-quality, industry-relevant training that fosters professional growth and meets established standards. Additionally, we are actively pursuing further certifications and affiliations to enhance our offerings and ensure we remain at the forefront of industry best practices.

About Energy Training Centre

Energy Training Centre is a leading provider of professional development programs for the energy and public sectors. With over 15 years of experience, we have trained more than 50,000 professionals across the Middle East and beyond.

Our expert-led courses are designed to meet the evolving needs of modern organizations, combining theoretical knowledge with practical applications that deliver immediate value to your career and organization.

50K+
Professionals Trained
15+
Years of Experience
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