“Human error” is ascribed as the cause of incidents, whether its injuries, unit trips, equipment damage, environmental releases, etc. How can we minimise events caused by human failures. For long, there has not been a good answer to that question. Understanding the complex nature of human error educates us how it can be managed in a better way. This turns to positive results in all parts of your organization, and at a personal level. Nobody wants to be the individual singled out for an error, especially when anyone given the same situation would have made the same mistake.
This training course allows delegates to predict, prevent, and correct human error within the framework of the systems they work within. In this training course, you will gain an understanding of human performance (HP) and its critical role for effective safety management and incident investigation. You will discover the five critical principles of human performance and learn to identify and differentiate between latent conditions and active triggers.
This Energy Training Centre course will highlight:
- Exploring how and why people make mistakes
- Why individuals choose at-risk behaviours, and breach rules?
- Equipping participants with a set of error-reduction tools to reduce human error
- Developing an understanding of the principles of learning from events, the barriers to learning from events, and
- Understanding a proven philosophy for improving culture and behaviour
Upon successful completion of this training course, the delegates will be able to understand:
- Precursors of human error
- Organizational influences on human behaviour/errors
- Event failure analysis
- Organizational drifting
- Error reduction tools
- Effective performance coaching techniques
- Culture of change methods
- Learning organizations and event learning teams
This training course will combine presentations with instructor-guided interactive discussions between participants relating to their individual interests. Practical exercises, video material and case studies aiming at stimulating these discussions and providing maximum benefit to the participants will support the formal presentation sessions.
Above all, the course leader will make extensive use of case examples and case studies of issues in which he has been personally involved.